Certified Medical Assistant/Licensed Practical Nurse- General Surgery

Requirements

• One to two years’ experience in a clinic or hospital setting is preferred.
• Basic Life Support (BLS) certification required or able to complete immediately after hire.
• CMA- Certification through AAMA, CCMA, AMT (registered), ARMA, or NCMA is required within three months of hire.
• LPN- Must be a graduate of an accredited nursing school with completed licensure requirements of the State of WI for an LPN.
• Knowledge of basic office procedures, equipment, and computer systems preferred
• Familiarization with medical terminology

Work Hours

We are growing and are seeking a full-time (36 hours/week) CMA/LPN to work weekdays in our General Surgery Clinic. 

Job Summary

The Specialty Clinic CMA/LPN provides medical care to designated outpatients under the supervision of a licensed physician/provider or registered nurse. They manage the scheduling and registration of returning patients and those referred for hospital or clinic diagnostic studies. The CMA/LPN ensures accurate patient information is collected and assists with admissions and HMO referrals in Southwest Health’s computer system as needed. They perform various direct patient care tasks according to physicians’ orders and protocols. The CMA/LPN also carries out indirect patient care duties under the guidance of the Specialty Clinic Manager. Additionally, they support clinic operations by performing clerical duties and assisting in the planning, organization, implementation, and evaluation of clinic activities.

Essential Job Functions & Responsibilities

1. Performs reception, scheduling, and admitting functions in the Clinic.
2. Utilizes on-line scheduling system to schedule patients for follow-up appointments in the Clinic.
3. Makes necessary contacts to schedule patients for follow-up tests, procedures, or appointments in other departments and/or other health care facilities.
4. Produces and completes demographic information forms, patient history forms, and billing forms as appropriate for each physician/provider.
5. Performs outpatient registration for clinic patients who are being referred for diagnostic studies on the day of their clinic visit. This would include entering data into billing system, producing out-patient registration form(s), charge labels, name band, etc.
6. Enters patient charges into the billing system.
7. Assists with obtaining necessary signatures on appropriate admissions and/or consents for treatments.
8. Assists Patient Financial Services department to insure prior authorization requirements are met for upcoming procedures as appropriate.
9. Screens telephone calls related to patient care and evaluates according to the protocols set forth by the provider. Discusses with the provider when indicated.
10. Assumes primary responsibility for providing patient teaching / instruction for their follow-up appointments and diagnostic studies, etc.
11. Provides patients with documentation and ensures patients understand the preparation protocols they are to follow for any upcoming procedures.
12. Adheres to Southwest Health’s value-based behavior standards.
13. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
14. Performs other duties and responsibilities as requested or required.