Administrative Skills, Autoclave, Certified Medical Assistant, Computer Skills, Computer Systems, Customer Support/Service, Disability Insurance, Documentation, Electronic Medical Records, Emergency Response, Family Medicine, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Providers, Injections, Insurance, Legal, Licensed Practical Nurse/Licensed Vocational Nurse, Life Insurance, Medication Administration, Multitasking, Network Connectivity, Office Management, Organizational Skills, Patient Care, Primary Care, Team Lead/Manager, Team Player, Tuition Reimbursement
At The South Bend Clinic, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.
With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.
Department: Family Medicine
Location: Fir Rd Campus - 52500 Fir Road, Granger, IN 46530
Hours: Full-Time; 40 Hours Weekly: Monday-Friday: 8:00 am-5:00 pm
Benefits:
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
- Access to a mental health benefit at no cost.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to community engagement and social impact.
- Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
JOB DESCRIPTION - Recruiter adding
If you are committed to putting our patients first and helping shape the future of care, you belong at The South Bend Clinic.
- Provides ongoing triage and management of office flow to meet patient's medical and service needs in order to maintain optimal patient flow.
- Performs the technical component of the department's clinical procedures competently.
- Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
- Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
- Receives patients professionally in waiting area and rooms them per department protocol.
- Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
- Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.
- Applies knowledge of general insurance guidelines and requirements to help direct patient care.
- Appropriately responds to emergency situations.
- Cross trains in other positions where appropriate as determined by manager.
- Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
- Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
- Performs other duties as assigned when appropriate.
- Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
Education/Certification/License:
- Certified Medical Assistant or Licensed Practical Nurse - Required!
Knowledge, Skills, and Abilities:
- Team player, professional, and customer service oriented.
- Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.
- Able to work with diverse patient base of all ages.
- Assist with clinical procedures specific to department.
- Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.
- In addition, must be able to anticipate the needs of the physician and require minimal supervision.
- Prior experience is preferred.