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Certified Medical Assistant (Full-Time)

Alpha Hormones

Pasadena, Texas

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JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Certified Medical Assistant, Clinical Assessment, Clinical Medicine, Clinical Support, Co-Payments, Communication Skills, Computer Skills, Credit Cards, Credit Processing, Customer Relationship Management (CRM) Systems, Dental Insurance, Documentation, Electronic Medical Records, Establish Priorities, Financial Reporting, Flexible Spending Accounts, HIPAA (Health Insurance Portability and Accountability Act), Injections, Insurance, Internet Portal, Interpersonal Skills, Life Insurance, Maintain Compliance, Marketing, Marketing Campaign, Medical Billing, Medical Office Administration, Medical Records, Medical Treatment, Medicare, Medicine, Multilingual, OSHA, Outbound Marketing, Patient Admissions, Patient Care, Patient Charts, Patient Follow-up, Phlebotomy, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Safety Standards, Sample/Specimen Processing, Spanish Language, Specimen Collection, Systems Maintenance, Team Player, Telehealth, Telephone Skills, Typing, Videoconferencing, Vision Plan, Writing Skills
LOCATION
Pasadena, Texas
POSTED
30+ days ago

About the role

Alpha Hormones® is a premier hormone therapy and regenerative medicine clinic based in Los Angeles. We’re seeking a Certified Medical Assistant (Full-Time) to join our on-site clinical team. This is an excellent opportunity for a skilled, compassionate professional who is proficient in clinical support and has at least 3 years of hands-on phlebotomy experience. You will play a critical role in supporting patient wellness through hormone therapy, lab services, and regenerative treatments.


What you'll do

  • Work on-site at the clinic and provide comprehensive front and back office support
  • Greet patients warmly and professionally, creating a positive first impression
  • Answer inbound calls and assist with outbound campaigns (marketing, lead follow-up)
  • Perform patient intake, vital signs, rooming, and prepping for procedures
  • Perform phlebotomy and specimen collection (minimum 3 years of experience required)
  • Assist with musculoskeletal (MSK) injections and hormone pellet procedures
  • Verify insurance eligibility (PPO and Medicare) using appropriate portals
  • Update and maintain accurate patient demographics, insurance info, and medical documentation in EMR
  • Schedule appointments and follow-ups, prepare patient charts for next-day visits
  • Collect co-pays, process credit card/electronic payments, and send receipts
  • Balance daily batches and generate end-of-day financial reports
  • Support telehealth/video visit operations and assist with virtual workflows
  • Assist with administrative tasks, marketing initiatives, and CRM system updates
  • Ensure compliance with clinic policies, HIPAA, and OSHA safety standards

Qualifications

  • Certified Medical Assistant (Required)
  • Minimum 3 years of phlebotomy experience (Required)
  • Strong front and back office skills, including rooming, injections, and specimen handling
  • Medical billing knowledge and experience with PPO and Medicare insurance (Highly Preferred)
  • Experience with CRM systems, marketing campaigns, or medical office admin (Preferred)
  • Excellent written and verbal communication skills
  • Outstanding interpersonal skills and dedication to exceptional patient service
  • Familiarity with major insurance plans, Medicare coverage, and EMR charting
  • Strong computer proficiency: video conferencing, online portals, and fast typing (45 WPM)
  • Dependable, energetic, and flexible team player
  • Willingness to work occasional evenings and Saturdays if needed
  • Bilingual – Spanish-speaking (Preferred)
  • California residents only – must be able to commute to our clinic location

Benefits (For Full-Time Employees)

  • 401(k)
  • Continue Medical Education (CME) annual stipend
  • Dental insurance for the employee and dependent(s)
  • Employee discount on clinic services and treatments
  • Flexible spending account (FSA)
  • Free parking at clinic location
  • Health insurance for the employee and dependent(s)
  • Health savings account (HSA)
  • Life insurance
  • Malpractice Insurance
  • On-the-job training
  • Opportunities for advancement within a growing practice
  • Paid sick time
  • Paid time off (PTO) including vacation and holidays
  • Profit sharing
  • Vision insurance for the employee and dependent(s)
  • Wellness program

Schedule

  • Full-time (9a-6pm Monday to Friday)
  • Flexible weekday shifts
  • Weekends as needed (based on patient demand or special events but very rare)

Why Join Us?

At Alpha Hormones®, you’ll have the opportunity to work in one of today’s most exciting and rapidly growing fields — regenerative and longevity medicine — while helping patients achieve meaningful, lasting improvements in their health and well-being.

We offer a positive, supportive team culture where collaboration, clinical excellence, and continuous learning are highly valued. You’ll join a fast-growing, mission-driven clinic that is recognized for delivering innovative, personalized care and outstanding patient experiences.

Why Alpha Hormones®?

  • Be part of a forward-thinking clinic at the forefront of hormone optimization and regenerative medicine
  • Positive, supportive, and mission-driven workplace culture
  • Work with a passionate team that prioritizes patient outcomes and experience
  • Access to staff discounts on wellness, aesthetics, and hormone therapy services
  • Gain specialized clinical experience in a growing niche of functional and longevity medicine
  • Room for career growth, cross-training, and exposure to advanced therapies

About the Company

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Alpha Hormones