Certified Medical Assistant / CSR | Family - Crystal Springs | Days | Full Time

    Highlights

    A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.

    Numbers & Facts

    LocationJacksonville, FL

    Description

    Overview

    Job Duties

    Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

    Responsibilities

    Essential Functions

    • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
    • Maintains patient scheduling functions, and sets patient appointments through established guidelines.
    • Interviews and completes the registration process for patients utilizing the specific service.
    • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
    • Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
    • Perform venipuncture and administer routine, non-controlled medications.
    • Administer medication as directed by and under the direct supervision of licensed physician.
    • Collect routine laboratory specimens as directed by the provider.
    • Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.
    • Provides excellent customer service for patients/families/representatives and other members of the treatment team.
    • Additional duties as assigned may vary.
    • Travel Required -up to 25%

    Qualifications

    Experience Requirements

    1 year Medical assistant preferred

    2-4 years Clerical/customer service experience -ideally in a health care related industry preferred

    1 year One year experience with third party payors and computer experience for in

    putting data and reviewing patient demographic material preferred

    Education Requirements

    High School Diploma or GED required

    Certification/Licensure

    Certified Medical Assistant (CMA) required within 6 months

    Basic Life Support (BLS) required at time of hire

    Medical Terminology Certificate - preferred -within 30 days

    Additional Details

    Requirement of having completed an MA program that is accredited by the National

    Commission for Certifying Agencies, a national or state medical association, or an agency

    approved by the board.

    UFJPI is an Equal Opportunity Employer and Drug Free Workplace

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