Description
Join St. Francis-Emory Healthcare, a 376-bed community-connected hospital in Columbus, GA, that blends cutting-edge care with hometown purpose. As part of the ScionHealth network, St. Francis has been recognized and awarded multiple high-performing honors by U.S. News & World Report, and received multiple disease-specific certifications from the Joint Commission, and was a rated Top Large Hospital in Georgia. St. Francis also delivers advanced heart, orthopedic, and women's care services. At St. Francis, you will experience a culture of excellence where your work directly shapes the health of our community.
Job Summary
Performs both clinical and administrative duties to support physicians and nurses in the medical practice/clinic. Utilizes certified-level competencies to provide comprehensive patient care, including advanced diagnostic tasks and delegated medical procedures within scope of practice. Ensures high-quality patient experience while upholding clinical standards and organizational values.
Essential Functions
- Assist in rooming patients, taking vitals, performing EKGs, and assisting in office-based procedures under physician supervision.
- Conduct certified-level clinical procedures such as vaccine administration, wound care, and specimen collection.
- Prepare and administer medications under physician direction per certification guidelines.
- Perform advanced administrative functions, including coordination of care, insurance verification, prior authorizations, and patient education.
- Maintain, calibrate, and troubleshoot clinical equipment in accordance with regulatory standards.
- Ensure proper documentation of clinical tasks and maintain EMR accuracy.
- Serve as a clinical resource and mentor for uncertified staff when appropriate.
- Maintain compliance with OSHA, HIPAA, and infection control procedures.
- Engage in continuing education and training to maintain certification and advance skills.
- Support quality and performance improvement efforts across the clinic.
Knowledge/Skills/Abilities/Expectations
- Proficiency in electronic health records (EHRs) and clinical software.
- Demonstrated knowledge of medical terminology, anatomy, and pharmacology.
- Ability to triage patient concerns and escalate appropriately.
- Strong interpersonal and communication skills.
- Ability to work collaboratively in a multidisciplinary team.
- Consistently professional in demeanor and appearance.
- Attention to accuracy and adherence to safety protocols.
- Regularly required to stand, walk, bend, stoop, and reach.
- Ability to lift and transport up to 50 pounds.
- Use of personal protective equipment as needed.
- Frequent exposure to blood, body fluids, and communicable diseases.
- May involve exposure to cleaning agents and hazardous materials.
- Must follow established safety procedures and protocols.
Qualifications
Education
- Graduate of an accredited Medical Assistant program.
Licenses/Certifications
- Current certification as a Certified Medical Assistant (CMA, RMA, or equivalent) required.
- Basic Life Support (BLS) certification required at time of hire.
Experience
- Minimum of one year experience in an outpatient or physician practice setting preferred.
- Demonstrated clinical competency and ability to manage multiple priorities efficiently.
- Must be able to work independently in a high-paced environment.