Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Address: 2270 Ashley Crossing Dr, Suite 110, Charleston, SC 29414 Schedule: Monday-Friday; 8:00 AM - 5:00 PM
This position will rotate between West Ashley and North Charleston (University Blvd) locations.
Certified Medical Assistant (CMA)
Summary of Primary Function/General Purpose of Position
The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient's chief complaint (including, but not limited to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
Essential Job Functions
• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role. • Identifies significant changes in patient condition through data collection and reports them to the provider. • Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource. • Demonstrates standards of excellence in care in all interactions, for both internal and external customers. • Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs. • Shows patients to examination rooms and prepares them for the physician. • Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed. • Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment. • Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit. • Documents in electronic medical records (EMR) accurately and appropriately. • Manages in basket messages in the electronic health record (EHR) under the Provider's verbatim instructions. • May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
Other Duties
• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed. • Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.
Licensing/Certification
Active Medical Assisting certification from one of the following (required):
• Certified Medical Assistant (CMA) • American Association of Medical Assisting • Registered Medical Assistant (RMA) • American Medical Technologists • Certified Clinical Medical Assistant (CCMA) • National Healthcareer Association (NHA) • Nationally Certified Medical Assistant (NCMA) • National Center for Competency Testing (NCCT) (not accepted in the state of South Carolina)
If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
Education
High School/GED (required) Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina) In South Carolina (completion of one of the below is required): • An accredited Medical assistant post-secondary education program • A Career and technical education health sciences program approved by the South Carolina Department of Education • A medical assisting program provided by a branch of the United States military • A Medical assisting United States Department of Labor approved Registered Apprenticeship program • A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam
Work Experience
Completion of externship or clinical lab training (preferred) 1 year of recent Medical Assisting experience (preferred)
Training
None
Language
None
Patient Population
Adults (18-64 years) Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to high noise levels and bright lights. May be exposed to physical altercations and verbal abuse. May be exposed to limited hazardous substances or body fluids. May be exposed to human blood and other potentially infectious materials. May have periods of constant interruptions.
Physical Requirements
Physical Demands
Frequency
0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) x Lifting/ Carrying (50-100 lbs.) x Push/ Pull (0-50 lbs.) x Push/ Pull (50-100 lbs.) x Stoop, Kneel x Crawling x Climbing x Balance x Bending x
Work Position
Frequency
0% 1-33% 34-66% 67-100%
Sitting x Walking x Standing x
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination) Hear alarms/telephone/audio recordings Reach above shoulder Repetitive arm/hand movements Finger Dexterity Color Vision Acuity - far Acuity - near Hazards Depth perception Use of Latex products Exposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical parts Exposure to dust/fumes Exposure to potential electrical shock Exposure to x ray/electromagnetic energy Exposure to high pitched noises Gaseous risk exposure
Skills
Ability to record patients medical history, vital statistics, or information such as test results in medical records Ability to perform hands on routine foot & nail care Ability to explain treatment procedures, medications, or physicians instructions to patients Ability to clean and sterilize instruments and dispose of contaminated supplies Ability to perform general office duties, such as answering telephones, taking dictation, or completing insurance forms Ability to collaboratively work with patients, families, and teams within a high-volume environment Ability to multitask Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)
Roper St. Francis Healthcare is an equal opportunity employer. As a Roper St. Francis Healthcare teammate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, and short- and long-term disability Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status.
Department: RSFPP Orthopedics - RSFPP - Specialty Care
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.