Certified Medical Assistant (CMA III)

Position Summary

The Certified Medical Assistant III (CMA III) is an advanced-level clinical support professional responsible for providing high-quality patient care and operational support within a Federally Qualified Health Center (FQHC) setting. The CMA III performs complex clinical and administrative duties, supports providers and care teams, assists with care coordination, and may provide mentorship and leadership to other medical assistants. This role promotes patient-centered, culturally competent, and trauma-informed care consistent with FQHC standards and mission-driven healthcare delivery.

The CMA III demonstrates advanced competency in clinical workflows, electronic health records (EHR), quality initiatives, and population health management while ensuring compliance with organizational policies, HRSA regulations, and applicable state and federal guidelines.

Essential Duties and Responsibilities

Clinical Responsibilities

• Prepare patients for examination and treatment by obtaining and documenting vital signs, medical histories, medication lists, allergies, and chief complaints.

• Perform advanced clinical procedures within scope of certification and state regulations, including:

• Injections and immunizations

• EKGs

• Point-of-care testing

• Specimen collection and processing

• Medication administration

• Wound care and dressing changes

• Assist providers during examinations and procedures.

• Accurately document patient information in the electronic health record (EHR).

• Monitor and maintain clinical supplies, equipment, and medication inventory.

• Ensure exam rooms and clinical areas are cleaned, stocked, and compliant with infection control standards.

• Support chronic disease management and preventive care initiatives.

Education

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program required.

Certifications/Licensure

• Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent credential required.
• Current Basic Life Support (BLS/CPR) certification required.

Experience

• Minimum of 1-2 years of medical assistant experience preferred.
• Experience in community health, primary care, family practice, or FQHC environment preferred.
• Experience with electronic health records (EHR) systems required.

Knowledge, Skills, and Abilities

• Advanced understanding of clinical workflows and ambulatory care operations.
• Knowledge of FQHC regulations, HRSA guidelines, and value-based care principles preferred.
• Strong interpersonal, organizational, and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Demonstrated leadership and mentoring abilities.
• Ability to work with culturally diverse and underserved populations.
• Proficiency in EHR systems and Microsoft Office applications.

Physical Requirements

• Ability to stand, walk, bend, and sit for extended periods.
• Ability to lift and move up to 30 pounds.
• Manual dexterity sufficient to perform clinical procedures.

Work Environment

• Clinical healthcare environment with frequent patient interaction.
• Exposure to bloodborne pathogens and infectious diseases; appropriate PPE provided.

Equal Employment Opportunity Statement

Family HealthCare is an Equal Opportunity Employer committed to creating an inclusive environment for all employees and patients regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.