Certified Medical Assistant

JOB TITLE:  CERTIFIED PHARMACY TECHNICIAN

REPORTS TO:  Controller

DEPARTMENT/LOCATION: Clinical, On-Site

JOB CLASSIFICATION: Permanent, Full-Time, Non-Exempt

REQUIREMENTS:  Pharmacy Technician Certification

LAST MODIFIED:  6/18/2026

POSITION SUMMARY 

The Certified Pharmacy Technician maintains a high level of interaction with in-office dispensary patients and physicians to ensure prescriptions are being filled and delivered correctly, and that the patient is taking the medication properly. Responsible for all aspects of medication inventory, purchase, and storage. The Certified Pharmacy Technician serves as an active member of the Care Team structure at UCI, supporting the providers and staff with patient management and administrative tasks.

ESSENTIAL FUNCTIONS 

• Obtaining and recording patient medical histories, vitals, test results and other information for medical records while maintaining strict confidentiality.
• Will coordinate oncolytic treatments.
• Will dispense catheters and catheter supplies.
• Will prepare prescriptions from In-Office Dispensary. Will complete paperwork related to the filling of the prescription.
• Communicate with patients regarding oncolytic treatments, catheter refills and medication refills, instructions for taking medications.
• Provide patient education as appropriate.
• Communicate with patients regarding adherence to prescribed therapies.
• Assist patients with insurance and work on prior authorizations.
• Answer patient questions and troubleshoot/resolve them promptly.
• Maintains a safe and clean workspace by complying with procedures, rules, and regulations.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Organizes medications to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities.
• Work as part of a team to provide support to other members of the healthcare team.
• Maintain current notes and paperwork related to the patient’s drug therapy and care plan.
• Maintains records by recording and filing physicians' orders and prescriptions.
• Prepares reports by collecting and summarizing information.
• Contributes to team effort by accomplishing related results as needed.
• Perform all tasks in a safe manner that is consistent with corporate policies as well as state and federal laws.
• May be trained in other Clinical areas to provide assistance when needed.
• Manage all in-office dispensary and high-cost medications/supplies inventory.
• Coordinate with representatives for samples of medications.
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.
• Delivering compassionate support, attention, and assistance to patients and families.
• Ensuring compliance with all health care regulations, including HIPAA and OSHA.
• Preparing and administering medications for patients as directed by physicians.
• Other duties as assigned

QUALIFICATIONS & REQUIREMENTS  

·       Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills. Self-driven and able to multi-task.

·       Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

·       Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

·       Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in the early stages. Works well in group problem-solving situations.

·       Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

·       Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems.

·       High school or equivalent (Preferred)

• Pharmacy technician experience: 1 year (Preferred)

WORKING ENVIRONMENT 

This role is based in a fast-paced, patient-focused urology clinic where collaboration is key. Our team of physicians, nurses, and support staff work together in a modern facility equipped with an EHR system and on-site diagnostic services. The atmosphere is professional yet warm, with a shared commitment to delivering compassionate, high-quality care to a diverse patient population.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include Close vision and Distance vision. Adequate physical ability, including sufficient manual dexterity, to perform the requisite healthcare services, stand; walk; sit and talk or hear.

COMPANY OVERVIEW 

OUR MISSION: To provide compassionate, world-class urologic care and exceptional experiences for our patients, employees and partners.   

OUR VISION: Curing the world of urologic disorders, one person at a time.   

OUR VALUES: At UCI, we are passionate about patient experience and making the healthcare journey from diagnosis through treatment as easy and stress-free as possible! Through unmatched integration and access for patients, partner hospitals and other physicians in the community, we provide world-class urologic care in an attentive environment where you are at the center of all we do.