GENERAL SUMMARY
Responsible for assisting the Licensed Healthcare Provider Physician APRN PA and nurses with patient care clerical environmental and organizational tasks. Supports remote clinic sites with order entry and chart completion in the Electronic Health Record EHR. Collaborates with other staff to achieve quality patient care and customer service goals. Works under the direction of a Registered Nurse.
PRINCIPAL JOB FUNCTIONS
Commits to the mission vision beliefs and consistently demonstrates our core values.
Performs nursing care and assists providers with examinations and procedures to serve the medical needs of patients as assigned.
Facilitates flow of patients in accordance with appointment time to avoid delays for the provider and undue waiting for patients.
Greets and rooms patients taking vital signs updating patient history preparing patient for examinationprocedures as assigned.
Rooms patients via EHR status indicator for outstate clinics and enters clinical documentation orders and results received from clinic as assigned.
Instructs patient and family about testsprocedures normal results medications nutrition and other health related issues utilizing approved protocol or written instruction as assigned.
Assists patients in pursuing preauthorization for Repatha and PCSK9 based on protocol as assigned.
Documents patient interactions results patient questionsconcerns and medication changes in a timely manner.
Responds to calls from patients pharmacies hospitals nursing homes and other medical offices by use of telephone and computer in a timely manner as assigned.
Coordinates with assigned RN to provide care that is beyond practice scope including triage of patient follow up patient teaching and abnormal test result communication.
Organizes medications sample storage and checks for outdates pulls sample medications refills for provider per protocol.
Keeps rooms stocked clean and ready for use assists with ordering supplies as needed.
Complies with HIPAA and maintains confidentiality in matters related to patient family staff and providers.
Provides care in a non-judgmental compassionate non-discriminatory manner remaining sensitive to the patients diversity autonomy dignity and rights.
Responds appropriately to urgent emergent situations and maintains compliance with OSHA and safety plan.
Notifies RN or Team Leader of problemsincidents related to staff or patients in a timely manner.
Maintains professional growth and development through seminars workshops and professional affiliations to keep abreast of latest trends in field of expertise.
Participates in meetings committees and department projects as assigned.
Performs other related projects and duties as assigned.
Essential Job functions are marked with an asterisk ". Refer to the Job Description Guide for the definition of essential and non-essential job functions. Attach Addendum for positions with slightly different roles or work-specific differences as needed.
EDUCATION AND EXPERIENCE
High School diploma or equivalency is required. Current certification as a Certified Medical Assistant CMA Clinical Certified Medical Assistant CCMA or a Registered Medical Assistant RMA required. Minimum of one 1 year work experience as a medical assistant in a relevant clinical setting is preferred clinic and cardiovascular experience is preferred. Nebraska Medication Aide registry is preferred. Graduation from a Medical Assistant program accredited by the Accrediting Bureau of Health Education Schools preferred
OTHER CREDENTIALS CERTIFICATIONS
Basic Life Support CPR certification required. Bryan Health recognizes American Heart Association for healthcare professionals American Red Cross for healthcare professionals and the Military Training Network.