$1500.00 Sign On Bonus - external candidates only!
Location/Department: MMPC - Physician Center - Batesville
72 hours per pay period - benefits eligible
Job Summary:
Performs a wide range of clinical duties while assisting the provider in giving quality care in a medical office setting. Primary responsibilities include; gathering patient data, chart scribing & chart preparation/review. Will demonstrate the knowledge required to provide age-appropriate care for the patients served in the practice. Must complete required computer training & develop a strong working knowledge of the patient chart in the EHR to be aware of health insurance guidelines for pre-authorizations, referral processes, & have ability to schedule diagnostics/specialist visits as ordered by the provider. Requires experience in a medical care setting interacting with patients & their families, detail oriented, having the ability to stay focused, caring, responsible & organized.
Supervisory Responsibilities: None
Duties/Responsibilities:
- Assists patients into exam rooms in a prompt, efficient, & friendly manner.
- Takes vital signs & prepares patient for exam in an accurate & appropriate manner.
- Transports patients safely & efficiently.
- Assists as needed with patient care as requested including set-up & tear down of procedures.
- Prepare & mails appropriate preparation instructions to patients.
- Inquires & documents in patient’s health record as appropriate regarding x-rays & test results for patient appointments.
- Performs EKG testing as ordered & enters charges. Submits order to health records in a timely manner.
- Performs venipuncture safely & accurately & submits orders appropriately.
- Performs subcutaneous & intramuscular injections, enters charges, & documents.
- Assists the patient with maintaining an updated medication record.
- Call prescriptions into pharmacies accurately & timely.
- Assists in the education regarding medications & their side effects.
- Demonstrates knowledge of isolation procedures.
- Cleans & maintains equipment according to policy.
- Transports instruments & equipment in a safe manner.
- Prepares specimens for lab in a safe & timely manner.
- Checks & puts away sterilized instruments accurately.
- Cleans exam rooms in a safe & efficient manner.
- Determines call direction in an accurate, efficient, & friendly manner.
- Takes accurate messages & delivers in a timely manner.
- Orchestrates effective communication over multiple phone lines for both incoming & outgoing calls.
- Confirms all upcoming appointments by phone.
- Maintains appropriate statistics for patient care.
- Schedules, acknowledges, & edits all physician’s schedules on computer system. Assists front office as needed.
- Retrieves/ handles voicemail messages as appropriate in a timely manner & documents all encounters with patient in health record.
- Sorts mail & delivers to physician areas.
- Organizes & retrieves referral letters & information pertinent to the patient’s care including information from the EHR & scans.
- Assists in complying with pre-certification needs for testing & therapies.
- Stocks rooms with appropriate supplies as requested.
- Maintain security systems as appropriate.
- Takes responsibility for ordering & maintaining supplies & equipment as requested.
- Carries out provider orders, including authorization of refills according to established protocols.
- Acts as liaison between provider & patient, communicating essential instructions given by provider & implementing patient education.
- Gathers the patient’s medical data, then presents it to the provider in the patient’s presence.
- Assists the provider by scribing the physical exam, provider’s orders, initiates the visit plan & provides appropriate patient education.
- Assists provider with evaluation of clinical processes for quality & efficiency.
- Evaluates patient’s condition by accurately performing physical & psychosocial assessments as recommended.
- Documents completely & accurately, according to protocol, within the EHR.
Required Skills/Abilities:
- Strong verbal, written, & listening communication skills
- Exceptional organizational skills, able to multi-task
- Able to perform basic medical assisting skills
- Must be able to operate office & medical equipment
Education and Experience:
- Additional education & training beyond high school is required
- Minimum of 1 year prior medical assisting experience preferred
- Must complete Family Team Care training
- Certified Medical Assistant preferred
Physical Requirements:
- Frequent use of hands, walking, sitting, standing, kneeling, reaching, stooping, talking, pushing, pulling
Occasionally may have to lift up to 25 lbs