Certified Medical Assistant (30406)

Full Time - 30406

Certified Medical Assistant (CMA)

General Purpose:

The Certified Medical Assistant provides clinical and administrative support to healthcare providers as part of the care team, helping ensure quality patient care and efficient clinic operations.

Key Responsibilities

• Escort patients to exam rooms and obtain/document vital signs, height, and weight.
• Schedule referrals and maintain referral tracking in the EHR.
• Collect and process laboratory specimens according to established protocols.
• Assist providers with patient care, including medications, immunizations, injections, diagnostic orders, and routine prescription refills as directed.
• Initiate and update patient Care Plans and Advanced Directives according to PCMH protocols.
• Provide approved patient education and assist with provider callbacks.
• Maintain accurate and timely EHR documentation and daily worklists.
• Follow infection-control procedures and clean, sterilize, and maintain medical equipment.
• Prepare and stock exam rooms and maintain clinical supplies.
• Participate in CQI activities, staff meetings, and required training.
• Maintain patient confidentiality and provide respectful, professional service.
• Flexibility to work at other Ampla Health locations as needed.
• Perform other duties as assigned.

Qualifications & Requirements

• High school diploma or GED required.
• Completion of an accredited Medical Assistant training program.
• Current Medical Assistant certification required.
• Current CPR certification required.
• Primary care/outpatient clinic experience preferred.
• Strong communication, organization, and time-management skills.
• Ability to work effectively as part of a healthcare team.
• Ability to maintain confidentiality of patient health information.
• Knowledge of clinic policies, procedures, EHR systems, and PCMH protocols preferred.

Physical Requirements

• Ability to lift up to 40 pounds and push up to 100 pounds on wheels.
• Ability to remain on feet for the majority of the workday.
• Ability to bend, squat, kneel, reach, stoop, twist, and turn.
• Adequate vision, hearing, and manual dexterity to perform clinical duties.
• May be exposed to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP).