Certified Medial Assistant/Front Desk

Location:

Vancouver, WA Exit Disclaimer: You Are Leaving www.ihs.gov

Type: Tribal Salary Range: $56,472 to $65,000 / Per Year Open Period: 10/14/2026 to 10/28/2026 Summary: Working for the Cowlitz Indian Tribe (CIT) comes with a competitive compensation package designed to support work-life balance. Employees enjoy separate sick and vacation accruals, comp-time, and 15 paid holidays annually, including an additional paid cultural day. Many full-time employees benefit from premium-free medical plans, fair wages with annual increase opportunities, and a meaningful career serving the Cowlitz people. CIT fosters an engaging and collaborative work environment while offering a robust total compensation package.

Serves as a compassionate and supportive presence for patients undergoing treatment for opioid use disorder. Combines front-line administrative support with patient care responsibilities, helping patients access essential services while contributing to a respectful, team-based clinical environment focused on empathy, respect, and patient-centered values. Adheres to HIPAA and confidentiality requirements. Honors and represents the mission, vision, and values of the Cowlitz Indian Tribe and of the HHS department. More info about area: https://cowlitz.org/ Exit Disclaimer: You Are Leaving www.ihs.gov

Duties: • Serves as the face of the clinic to all patients and visitors, in the role of receptionist. • Answers calls politely and professionally; refers calls to appropriate staff or takes messages; sets or clears call forwarding when necessary; checks for messages with the "on-call" person or answering machine each morning. • Performs clerical, receptionist, and communication functions for the clinic as required. • Conducts patient registration functions, including entering referral data, income verification, and insurance data, and ensuring data remains up to date over time. • Schedules new and returning patients with appropriate staff; maintains schedule book accurately; and records patient attendance, "no-shows," and cancellations. • Participates in staff meetings and collaborates with other administrative staff as required. • Maintains a professional and congenial attitude toward coworkers, patients, agencies, and members in the community. • Uses appropriate technology to accomplish job functions; understands and utilizes available technology such as customer service, communication, and data-gathering tools. • Manages inventory of office supplies; alerts Clinic Director to supply needs and orders supplies with authorization. • Assists patients enrolling in Medi-Cal. • Develops and works with agencies and service providers to facilitate coordination and information sharing; provides support services as applicable. • Provides transportation support, housing referrals, and PCP and specialty care coordination. • Serves as Emergency Room liaison. • Coordinates with jail and probation officials. • Participates in health fairs, community events, and other events where the target population gathers. • Maintains a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities. • Establishes and maintains positive working relationships with current and potential referral sources. • Maintains comprehensive working knowledge of community resources and assists patients in accessing community resources. • Develops, creates, and maintains a resource file of available social service agencies and assistance providers in the target area for use in referring customers for needed services. • Collects body fluid samples for patients being admitted to treatment. • Administers TB, pregnancy, and breath alcohol tests to appropriate patients. • Performs other duties as assigned. Qualifications: • An active Certified Medical Assistant (MA-C) credential in Washington State is required. • High school diploma or equivalent. • One (1) year of office or professional experience. • A combination of relevant education and related work experience may be considered. • Must be able to provide health and TB clearance. • A valid driver''s license is required when driving vehicles for work-related purposes. • Must be able to successfully pass a background screening/investigation according to the established requirements below. Tribal preference in accordance with Cowlitz Indian Tribe Code and CIT Employee Policies and Procedures Handbook shall apply to all positions. All positions are required to adhere to CIT''s established safety policies regarding vaccine requirements and personal protective equipment (PPE). Work Type: Permanent, Full Announcement #: Cowlitz-2026-CMAFD-V Who May Apply? All Groups of Qualified Individuals Get Details & Apply: https://cowlitz.org/index.php/tribal-job-listings Exit Disclaimer: You Are Leaving www.ihs.gov