Cerner Technical Consultant

TechDigital

Dallas, TX

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JOB DETAILS

SKILLS

Cerner, Change Requests/Orders, FirstNet, Healthcare, ITIL (IT Infrastructure Library), Knowledge Management, Maintenance Services, Medical Billing, Nursing, On Call, Performance Metrics, Pharmacy, Scrum Project Management and Software Development, Service Level Agreement (SLA), Technical Consulting

LOCATION

Dallas, TX

POSTED

5 days ago

Mandatory Skills: Charges and Patient Accounting

Onshore Cerner Technical Consultant must have experience in performing AMS support for large healthcare including SLA & KPI based delivery, ITIL SCRUM based Operations and project delivery experience. Strong Cerner Functional Breadth, preferred experience in Delivery Role with Large US Healthcare

Core functional domains:

Registration / ADT
Charge Services / Patient Accounting
Clinical modules (FirstNet, CareAware, Nursing)
Ancillaries (PathNet, RadNet, Pharmacy – at least dependencylevel)
Core Security (access, roles, audits)
AMS Operations & ITIL
- Incident, Problem, Change, Request (ITIL v3/v4)
- P1/P2 management and RCA ownership
- SLA/SLO tracking and reporting
- Knowledge deflection and incident trend reduction
- Oncall / afterhours coverage model
Security, Access & Compliance Awareness

Resolution of Incidents and Service Requests (RITM), preparing and presenting RCAs and problem and Knowledge Management.

About the Company

TechDigital

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified