| Location | Kansas City, MO |
* Understand current design and implications to process and workflow
* Excellent Communicator to CST Sustainment Leadership
* Troubleshooting and Triage as required for end user issues relating to the supported systems
* Work closely with technical and application analysts to coordinate and resolve
cross-departmental issues
* When required complete Evaluation, analysis, documentation of requirements, and
translation into proper system requirement specifications with module experts
* CST requests for Data extracts - Lead and task as required
* Operational Support for the current functionality for:
o HNAUSER - Support provisioning team as required
o Scheduling/Appointment Reminders
o Report Distribution
o PM Office
o Ops Jobs - Troubleshooting, Monitoring, Skipping, etc.
o Unsigned Transcribed Documents - workflow and audits for leadership
o Unsigned PowerNotes Document - workflow and audits for leadership
o Access HIM Chart Tracking - workflow and audits around CST Activations
o HIM Data Remediation support for Forensic Cerner - Merge/Combines
* Provide support for testing and conversion activities including but not limited to:
System Current State
System Configuration - all domains
Test Script updates
Unit, Regression, Integration, and User Acceptance testing as needed
Win10 Upgrade Testing
Citrix Receiver Upgrade Testing
Documentation updates
CST analyst education as required
'Scheduled Downtime' validations and Support: ie. DST, Citrix downtimes,
Biztalk upgrades/security patchingThe minimally qualified candidate will have a complete understanding of Cerner millennium previous experience supporting Cerner Millennium, (Cerner 2005/2012 code)
Required Skills:
* Ability to understand the importance of following defined processes
* Expert with Cerner Scheduling Module
* Expert with Cerner Access HIM Module
* Expert understanding of business workflow for Patient Registration
* Expert understanding of business workflow for one or more of the following areas is preferred:
Inpatient, and Ambulatory patient workflows
* Excellent oral and written skills
* Excellent customer service skills
Application Specific Skills:
* Four years of Cerner application support