Highlights
Our outpatient services range from specific, single therapy services, such as physical therapy for back pain or a sports injury, to comprehensive day-long therapy programs as part of our Day Institute Program. Our Central Schedulers work with referral sources to ensure that each patient gets scheduled at the appropriate clinic and can receive the best quality care.
Numbers & Facts
| Location | St. Louis, MO |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1996 |
| Website | http://www.selectmedical.com/ |
Description
Overview
SSM Health Physical Therapy - Outpatient Division
Centralized Scheduler - ON-SITE - Hazelwood, MO
Full Time - Monday Through Friday
Monday-Friday 7:30 AM-6:30 PM
Responsibilities
We are looking for a dynamic Central Scheduler to join our team! Our Central Schedulers work with referral sources to ensure that each patient gets scheduled at the appropriate clinic and can receive the best quality care. Our Central Schedulers make and take calls to patients to get them scheduled at one of our clinics. We are looking for someone with exceptional customer service, multitasking skills, computer skills, and adaptability.
- Must have great phone personality!*
SSM Health Physical Thearpy offers a wide array of outpatient services at multiple locations throughout the St. Louis Metro area. Our outpatient services range from specific, single therapy services, such as physical therapy for back pain or a sports injury, to comprehensive day-long therapy programs as part of our Day Institute Program. SSM Health Physical Therapy also offers home health services through SSM Home Care, which allow patients to receive therapy services at home. The goal of rehabilitation for each patient is to achieve a better quality of life, independence, comfort, and maximum mobility.
- High volume calls - making and taking - to schedule patients for physical therapy
- Supports 84+ outpatient physical therapy clinics
- Obtain and track authorizations
- Exceptional communication and customer service skills
- Multitasking
- Working with dual monitors
- Use of EPIC system
- Working with clinic staff and referral sources
- Ability to explain processes to patients
Qualifications
- High School Diploma or equivalent required
- One year in medical office setting that required multi-tasking
- Knowledge of health insurance preferred
- Strong computer and customer service skills a must
Additional Data
- Robust benefits package including:
- Excellent Orientation Program
- Paid Time Off (PTO)
- Extended Illness Days (EID)
- Health, Dental, and Vision Insurance
- Coverage
- Life Insurance
- Short- and Long-Term Disability
- 401(k) Retirement Plan with employer matching
- Personal and Family Medical Leave
About Company
Superior quality and care. Compassion and Respect. Results oriented. Teamwork. Resourcefulness. These are the core values upon which Select Medical was built. Since its founding in 1996, Select Medical has passionately focused on providing superior, patient-centered care that improves quality of life.Co-founded by Rocco Ortenzio and Robert Ortenzio, Select Medical began as a regional provider of outpatient physical rehabilitation. Contract therapy was added to the company's specialized health care offerings in 1997, and was quickly followed by the introduction of long-term acute care in 1998. In 1999, Select Medical made one of its largest acquisitions by purchasing NovaCare Physical Rehabilitation and Occupational Health. In three years, Select Medical had grown from a small start-up into a diversified health care company with a national presence. This progressive yet responsible growth was one attribute that led to the company's recognition as one of the Best Managed Companies in America by Forbes magazine.