Department: Critical Infrastructure Services
Reports To: Project Manager / Supervisor
FLSA Status: Hourly / Non-Exempt
Location: Hawaii
Requirements: Valid passport, ability to obtain security clearance as required. Possible background check and drug testing.
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Position SummaryThe Central Office Technician III performs advanced telecommunications provisioning, testing, circuit migration, and network infrastructure activities within Central Office environments. This position supports major telecommunications carriers through installation, testing, troubleshooting, decommissioning, and inventory management while maintaining strict adherence to carrier standards.
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Essential Duties & ResponsibilitiesCircuit Provisioning
· Perform copper, fiber, DSX-1, and DSX-3 cross-connect activities.
· Read and interpret Carrier Work Orders (CWOs), Circuit Layout Records (CLRs), and engineering documentation.
· Execute disconnect, transfer, and migration activities.
· Verify circuit continuity.
· Trace existing circuits.
Network Operations
· Configure SONET and WDM Layer 1 services.
· Provision OAM&P connectivity.
· Perform equipment turn-up.
· Support remote provisioning.
· Execute node decommissioning activities.
Documentation
· Update inventory databases.
· Record provisioning changes.
· Complete testing documentation.
· Submit daily reports.
Testing
· Verify circuit functionality.
· Perform continuity testing.
· Validate customer acceptance requirements.
· Troubleshoot service issues.
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Qualifications· 5+ years Central Office technician experience.
· Knowledge of SONET.
· WDM experience.
· Copper and fiber provisioning.
· Understanding of carrier documentation.
· Experience with major telecommunications carriers.
Physical Requirements (Technician & Installer)
· Lift up to 50 pounds.
· Stand and walk for extended periods.
· Climb ladders.
· Work in confined spaces.
· Work around energized DC power.
· Differentiate cable colors.
· Bend, kneel, crouch, reach, pull, and push throughout the workday.
· Travel up to 75%.
· Work nights, weekends, and varying shifts as required.
Flexible work from home options available.