CCTV Operator / Incident Coordinator

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10,000 clientsworldwide. Live Nation Concerts is the largest provider of live entertainment in theworldpromoting more than 50,000 events annually fornearly 7,000artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation, visitwww.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forwardthinkingand committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Act as a communication point for emergency and non-emergency calls during concerts. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as takethe appropriateaction with little supervision. The goal is to enable different parties to communicate well by ensuringthe accurateandtimelytransmission of information.

WHAT THIS ROLE WILL DO

• Work in conjunction with the venue management to ensure compliance with all policies and procedures that relate to local, state, and federal laws and regulations.

• Work directly with venue managementregardingissues that require the attention of medical, security, or police

• Log all two-way radio communicationregardingsecurity, medical, and police

•Monitorvenue CCTV during all phases of event to ensure safety of all parties on site

•Maintaina log of all incidents that occur during each event

• Investigates and resolves complaints via venue CCTV.

•Monitorsvenue activity and informs department heads of potential deployment changes needed

•Observevisitors, patrons, and employees via CCTV to preserve order and protect property.

• Ability to work with a diverse group of co-workers and develop strong working relationships across all departments.

• Receive emergency and non-emergency calls and record significant information

• Address problems and requests by transmitting information to the proper departments

• Prioritize radio calls according to urgency and importance

• Use radio communication to send crews to appropriate locations

•Maintainlogs and records of radio calls,activitiesand other information

• This position is part-time, seasonal; requires evening and weekend availability.

WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent preferred.

• At least 2 years of experience in a similar role preferred

• Strong strategic thinking and creative problem-solving skills

• Excellent verbal, written and interpersonal communication skills

• Experience with CCTV software is strongly preferred

• Acute sense of judgment,tactand diplomacy

•A strong senseof teamwork and ability to execute programs

• Ability to use standard office equipment

• Proficient in Microsoft Office

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growingbusinesswe will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair ChanceOrdinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunitiestoqualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to

pregnancyin accordance withapplicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited toidentifyreasonable accommodations that can be made toassistthemto performthe essential functions of the position theyseek. Any applicant who requiresan accommodationin order toperform the essential functions of the job should contact a Human Resources Representative to request the opportunity toparticipateina timelyinteractive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES Thepreceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available ina timelyand efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, collegerecruitingand search firms.