About the role
Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations. In this role, you’ll play a critical role in our kitchen environment by aiding the Account Manager with operations and act as a source of encouragement and support to the Host team.
What you'll be doing
- Leading the community team through opening, shift operations, and closing
- Leading + coordinating service
- Serving as the lead host for the breakfast or lunch shift
- Ensuring the the host feedback survey is complete each shift and communicating updates to the Account Manager daily
- Coordinating with donation and compost pick up partners each day
- Presenting to the team as a source of leadership, encouragement, and support
Our ideal candidate
- Has 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
- Comfortable learning and using hospitality + workplace technology platforms (Slack, Google Workspace, service apps, tablets, digital surveys, etc.)
- Is operationally minded
- Is highly organized + resourceful
- Is able to solve problems in a fast paced environment
- Is able to manage multiple tasks simultaneously
- Practices impeccable verbal communication skills
- Has natural leadership tendencies
- Loves problem-solving
- Maintains a high degree of reliability + trustworthiness
Perks + benefits
- Compensation : $26 per hour
- Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
- 80 hours of PTO with each year of employment; paid winter break from Dec 24 - Jan 1
- 401(k) program available after six months of employment
- Free lunch during meal service
- Opportunities to take on larger roles within our organization + learn with a fast-growing start-up
Job Type: Full-time
Shift: Weekdays
Weekly day range: Monday - Friday // 7am-3pm
Eligibility : This position must maintain a ServSafe Food Handler certification
Work environment : This is a position based both in a commercial kitchen and on-site in client offices
Physical requirements : This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach