Catering Sales Manager

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Catering Sales Manager

Kalahari Resorts & Conventions is seeking a Catering Sales Manager. In this role, you will handle all event-only bookings with under ten sleeping rooms. You would do this through prospecting, account development, trade show participation, negotiating, contracting, event detailing, onsite support and billing. This is a contracting and servicing position; all events booked by this position will also be detailed and serviced by this position.

As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll serve as a trusted partner throughout the event planning process, ensuring every detail aligns with client expectations and resort standards. Through effective communication and teamwork, you'll help create a positive associate experience that drives engagement, efficiency, and service excellence.

Salary Range - $60k - $70k

Key Responsibilities

• Identifying and pursuing new business opportunities through prospecting.
• Building and nurturing client relationships.
• Negotiation and Contract Management.
• Partnering with Banquets, Culinary, Convention Services, Guest Services, and other operational teams to ensure successful event execution.
• Resolve client concerns proactively and professionally, ensuring high levels of satisfaction and repeat business.
• Maintain accurate records and client information within the resort's sales and event management systems.

What We're Looking For

• Two years of hotel catering/event sales experience.
• Experience and proven success in developing and closing group business is required.
• Have a broad understanding of the events industry and the day-to-day operations of a hotel/resort.
• The ability to establish rapport with leads, discover needs, overcome objections and close a sale.
• The ability to manage your own time and accounts are required.
• Attention to detail when managing accounts is required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.