Catering Manager

Job Description

Title: Catering Manager

Requisition #: 688330

Location: Solomons, MD, US

Career Area: Culinary

Information at a Glance

Job Description

The Dining Manager oversees daily dining operations, ensuring exceptional service, efficiency, and resident satisfaction. This role is responsible for supervising team members, managing food service processes, and maintaining a safe, welcoming dining environment. The Dining Manager fosters a culture of teamwork and professional growth while ensuring compliance with Asbury's policies, health regulations, and operational standards.

Join a waterfront continuing care retirement community on 58 acres along the Patuxent River, home to about 450+ residents and recognized by the International Council on Active Aging as North America's top senior living community for wellness. Our dining program features chef-prepared, made-to-order meals across the Riverview Restaurant, the Grille, and the Topside Pub, with heart-healthy, brain-healthy, and vegetarian options and river views.

Compensation Data

COMPENSATION: The Salaried rate for this position is $63,000 to $65,182.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Supervise daily dining operations, including task delegation, team motivation, and coaching. Ensure the dining room is set up appropriately before meals and smoothly transitions through service, adjusting to any operational challenges as they arise.
• Conduct pre-meal meetings and ongoing associate training to ensure the team is knowledgeable, efficient, and aligned with service expectations. Provide coaching, counseling, and disciplinary actions to staff as necessary, while encouraging them to be their best and continuously improve.
• Oversee food production planning, waste management, and record-keeping, adjusting the menu or service as needed based on resident and guest needs. Ensure all food is served while hot, and that dining experiences meet the highest standards of quality and timeliness.
• Resolve any issues encountered by wait staff or residents promptly. Monitors wait staff performance to ensure they meet job responsibilities, maintain a professional and courteous demeanor, and respond to resident and guest requests in a timely fashion.
• Maintain a pleasant and welcoming atmosphere in the dining room. Set an example for wait staff with efficient, thorough, and positive service, discussing areas of improvement and offering constructive feedback.
• Assist with staffing matters, including interviewing, hiring, training, scheduling, vacation requests, and managing progressive discipline. Ensure proper paperwork is completed for coaching and counseling of staff members as needed.
• Enforce food safety standards and HACCP protocols, ensuring all food handling procedures comply with health regulations. Manage and supervise adherence to safety, sanitation, and infection control policies and procedures.
• Continuously interact with residents and wait staff during service, responding to comments, requests, and any concerns, ensuring satisfaction and a smooth dining experience.
• Oversee the completion of production reports and requisitions, ensuring accurate inventory management and supplies are ordered promptly.
• Help manage the Point of Sale (POS) system, training staff on its proper use to ensure accurate order processing and transactions.
• Contribute to the wellness culture by setting a positive example in both personal health and supporting wellness efforts of associates and residents.
• Maintain compliance with Asbury and Client Community policies, health and safety standards, and attendance guidelines. Perform other duties as assigned and support overall team success through collaboration with other departments.
• Performs other duties, as assigned

Qualifications

Qualifications

• Certified Dietary Manager certification preferred.
• Certified Food Manager certification required.
• Strong leadership, decision-making, problem-solving, and communication skills.
• Working knowledge of health and safety, employment, and human rights regulations.
• Understanding of food safety and sanitation standards.

Physical Requirements

• Must be able to stand for extended periods.
• Ability to lift and carry up to 50 lbs.
• Frequent bending, stooping, and reaching.
• Manual dexterity to handle kitchen tools and equipment.

Work Environment

• Will work in a well-lit and ventilated area.
• May be required to work beyond normal working hours, and in other positions temporarily.
• May be subject to callbacks during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
• May be subject to exposure to infectious waste, disease conditions (e.g., TB, AIDS, Hepatitis B Virus, etc.) and hazardous chemicals.

Required Education and Experience

Experience:

• Minimum of 2 years in a supervisory or managerial role.
• At least 2 years of experience in food or culinary services, such as restaurants, fast food, vending, catering, institutional services, or food courts

Specific Requirements:

• Must be able to read, write, speak and understand the English language.
• Must be able to communicate effectively with internal and external customers.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies / personnel and the public.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.
• Must be able to cope with the mental and emotional stress of the position, including possible frequent interruptions during the workday.
• Must meet the general health requirements set forth by the policies of this facility.
• Must be able to safely operate equipment necessary for position
• Must be computer proficient in MS Office, MS Outlook, or similar email application.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must be able to multitask
• Must be able to remain calm and composed during emergency situations.
• Must be able to lift, turn, move and twist periodically throughout shift.
• May be necessary to assist in the evacuation of residents during emergency situations.
• Must be able to learn and use other technology used in this position.

Education

High School Diploma

Bachelors preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.