Catering Events Coordinator

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Catering/Events Coordinator at the Grand Geneva Resort & Spa you will be responsible for the communicating the details for groups events turned over from sales and ensuring that information is relayed in a timely and accurate manner to the operations department and the hotel management and staff.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Create files for contracts, correspondence, forms, memorandums, Delphi management system updates, and other documents.

• Answer telephone and responds to caller inquiries.

• Exercise decision-making skills to direct callers based on requests.

• Accurately records and distributes messages.

• Communicate with other hotel associates to relay pertinent sales related information.

• Organizes, files, distributes faxes, and other essential functions necessary in the daily department operation.

• Works in cooperation between Events Manager(s) and clients in Manager's absence.

• Performs supportive functions during the absence of other sales and catering assistants.

• Ability to assist in other departments when necessary.

• Perform other duties as assigned.

What do you bring to the role?

• Any combination of education and experience equivalent to graduation from high school. College degree preferred.

• Able to use Microsoft 365 applications.

• Strong multiple project management skills.

• Previous Delphi experience preferred.

• Ability to analyze client needs and negotiate pricing.

• Ability to work under time pressures and extended hours.

What's in it for you?

• A free, well-balanced meal every shift

• Discounted gym membership

• Room discounts at Marcus Hotels & Resorts

• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

• Free parking

• "Two for one" movie theater coupons at Marcus Theatres

• Ability to grow your career and transfer from one property to another

• Early wage access

• Paid time off

• Flexible scheduling

• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.

Additional Information