Catering Coordinator - Waldorf Astoria Chicago

Hilton Worldwide Holdings Inc

Chicago, IL

JOB DETAILS
SKILLS
BeOS Operating System, Blog, Catering Services, Contract Creation, Customer Support/Service, Document Management, Event Management, Event Marketing, Facebook, Food Purchasing, Food and Beverage Industry, Leadership, Marketing/Sales Collateral, Organizational Skills, Problem Solving Skills, Purchasing/Procurement, Rentals, Restaurant, Sales, Sales Support, Team Player
LOCATION
Chicago, IL
POSTED
10 days ago

Waldorf Astoria Chicago is looking for a Catering Coordinator to join the team in Chicago''s Gold Coast!

Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website, Facebook, Instagram

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Catering Coordinator, you're not just supporting catering and small event sales - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here''s what you''ll do during a typical day:

  • Support catering sales: Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups of 50 or fewer guests with 10 or fewer guest room nights
  • Deliver exceptional client service: Host and entertain clients, conduct site tours, draft contracts, and promote the hotel's facilities and services to drive bookings
  • Coordinate event execution: Communicate event details and provide clear direction to internal teams to ensure flawless delivery of catering events
  • Manage event documentation: Generate contracts and Banquet Event Orders (BEOs), and support the daily distribution of BEOs, change logs, and reader boards
  • Maintain marketing collateral: Collaborate with administrative staff to organize files and ensure event marketing materials are properly stocked
  • Delight our guests: Respond promptly to guest inquiries and resolve any issues in a friendly, efficient manner to ensure a positive experience

Here''s what you''ll do during a typical day:

  • Support catering sales: Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups of 50 or fewer guests with 10 or fewer guest room nights
  • Deliver exceptional client service: Host and entertain clients, conduct site tours, draft contracts, and promote the hotel's facilities and services to drive bookings
  • Coordinate event execution: Communicate event details and provide clear direction to internal teams to ensure flawless delivery of catering events
  • Manage event documentation: Generate contracts and Banquet Event Orders (BEOs), and support the daily distribution of BEOs, change logs, and reader boards
  • Maintain marketing collateral: Collaborate with administrative staff to organize files and ensure event marketing materials are properly stocked
  • Delight our guests: Respond promptly to guest inquiries and resolve any issues in a friendly, efficient manner to ensure a positive experience

About the Company

H

Hilton Worldwide Holdings Inc