Catering Coordinator

Reid's Fine Foods

  • Charlotte, NC
  • 30+ days ago
  • Full-time

Highlights

This highly organized, customer-focused professional will manage catering orders from initial inquiry through final delivery, while coordinating with clients, chefs, and team members to ensure every detail is executed flawlessly. The ideal candidate is energetic, service-driven, sales-minded, and comfortable balancing food preparation, administration, and local deliveries.

Numbers & Facts

LocationCharlotte, NC
Job TypeFull-time

Description

 
Bring exceptional events to life as Reid’s Fine Foods’ Catering Coordinator. This highly organized, customer-focused professional will manage catering orders from initial inquiry through final delivery, while coordinating with clients, chefs, and team members to ensure every detail is executed flawlessly. The ideal candidate is energetic, service-driven, sales-minded, and comfortable balancing food preparation, administration, and local deliveries.


Reid’s offers a rewarding work environment with opportunities to earn tips, along with insurance benefits, paid vacation, and sick time for eligible team members.
 
What you’ll do


  • Oversee catering orders from start to finish

  • Serve as the main contact for catering inquiries by phone, email, and in person

  • Help clients with menu selections, pricing, delivery or pickup details, and special requests

  • Prepare proposals, quotes, contracts, and invoices accurately and on time

  • Coordinate with kitchen, retail, and delivery teams to ensure smooth execution

  • Assist chefs with food production, plating, and order assembly as needed

  • Manage delivery routes based on timing and event location

  • Maintain order accuracy, presentation standards, and catering schedules

  • Help with on-site setup, breakdown, and event support when needed

  • Keep records, client databases, and sales reports up to date

  • Identify upsell opportunities and help grow catering sales
What you’ll need


  • Strong organization and attention to detail

  • Great customer service and communication skills

  • Ability to work well with team members, managers, and clients

  • Sales and marketing confidence to support catering growth

  • Valid driver’s license

  • Reliable transportation for local deliveries
Additional expectations


  • Keep work areas clean and follow safety and sanitation procedures

  • Follow food safety and company policies

  • Participate in training and development opportunities

  • Partner with the Catering Sales Manager and regional coordinators on promotions and sales efforts

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