Catering Call Center- Fully Remote

Taziki's Cafe

  • Vestavia, AL
  • 30+ days ago
  • Remote
  • Full-time

Highlights

Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling. Leadership, guest service, and verbal communication skills with guests/team members.

Numbers & Facts

LocationVestavia, AL (
Remote
)
Job TypeFull-time

Description

You must live in Birmingham, AL.

Benefits Offered | Wage Information
  • No late nights, no early mornings!
  • Flexible Schedule!
  • Great Environment!
  • The option to get paid daily!
Plus, once you're eligible:
  • Medical, Dental, Vision, and Disability Insurance options!
  • Paid Time Off potential!
  • 401k program with employer match!
We get it – you want a flexible job you’re excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki’s. Experience is great, but not required - we can teach you everything you need!

To be eligible for an interview, you must complete the application as well as complete the survey below.
https://go.cultureindex.com/p/D8w9P4LwIIF2Lle49KIp



Job Summary:
  • Be a Taziki’s Ambassador to customers for our service, our menu, our story, and our culture
  • Ensure you are providing best in class customer service and experience to all of our guests
  • Tracking catering issues and following up with customers as needed
  • Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling
  • Efficiently handle a high volume of incoming calls
  • Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order
  • Maximize store delivery schedules for efficiency
Qualifications:
  • Must be 21 years of age
  • Flexible schedule
  • Energetic
  • Prior food service experience preferred
  • Leadership, guest service, and verbal communication skills with guests/team members
  • Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities
  • Demonstrate sound decision-making and problem-solving skills
All Employees Must:
  • Understand and abide by all company standards and policies (provided in your handbook) 

Your Working Conditions/ Hours:
  • Monday - Friday
  • 8am - 5pm (times may vary slightly)

Your Physical Requirements:
(with or without a reasonable accommodation) 
  • Standing 
  • Walking 
  • Reaching 
  • Carrying/ Lifting up to 30 pounds 

Taziki’s is an Equal Opportunity Employer

This is a remote position.

Similar Jobs