Casual: Operations & Process Specialist, Body Confident Sport (BCS)

University of Minnesota

Minneapolis, MN(remote)

JOB DETAILS
SALARY
$25–$28 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Coaching, Customer/Client Research, Diversity, Establish Priorities, Exercise Science, Government, Healthcare, Leadership, Legal, Licensing, Needs Assessment, Nonprofit, Onboarding, Operational Audit, Operations Management, Operations Processes, Organizational Skills, Process Development, Process Improvement, Project Management Software, Project/Program Coordination, Record Keeping, Research Laboratory, Retirement Plan, Sports, Sports Management, Sports Science, Spreadsheets, Standard Operating Procedures (SOP), Team Lead/Manager, Team Player, Time Management, Training/Teaching, University/School Regulations, Vendor/Supplier Management, Workflow Analysis
LOCATION
Minneapolis, MN
POSTED
3 days ago

About the Job

We are seeking an exceptionally self-directed, proactive, and hands-on Operations & Process Specialist

to drive the execution and workflow integration of our Body Confident Sport (BCS) initiative. This is a

role for a true "doer" who does not wait for a checklist to be handed to them; you must be someone who naturally looks ahead, independently assesses workflows, and identifies what needs to be done. In this role, you will analyze how different areas of our program operate, independently figure out how

to merge overlapping workflows into cohesive systems, and document those processes clearly. You will

be the operational engine-not just tracking timelines, but actively executing day-to-day tasks,

anticipating roadblocks before they happen, and confidently leading team members through process

adoption. This position has the option of being hybrid or fully remote.

About Coaching HER:

Coaching HER is a free, research-based online educational platform housed in the Tucker Center for

Research on Girls & Women in Sport at the University of Minnesota. Powered by Nike, the platform

equips coaches with tools to challenge gender bias and better support girls in sport.

This position reports to Dr. Nicole M. LaVoi, Director of the Tucker Center. To learn more, visit

TuckerCenter.org and CoachingHER.org

About Body Confident Sport:

Body Confident Sport is a course within Coaching HER, and is a first-of-its-kind, scientifically proven set

of coaching tools to build body confidence in 11-17 year old girls. It was co-developed by Dove and

Nike, in partnership with world-renowned researchers and experts - the Centre for Appearance

Research and the Tucker Center for Research on Girls & Women in Sport - and includes input from girls

and coaches from six countries, including France, India, Japan, Mexico, the U.K. and the U.S.

Body Confident Sport provides coaches with the materials they need to increase girls' body confidence,

body image and self-esteem through sport.

To learn more visit www.bodyconfidentsport.com.

Job Responsibilities:

Process Merging & Optimization (25%):

  • Analyze operational workflows across different

program areas (e.g., global expansion vs. licensing).

  • Identify redundancies, collaborate across

team members to think through how these areas can be integrated, and design streamlined,

unified processes.

Process Writing & Documentation (20%):

  • Standardize operations by writing clear, step-by-step

Standard Operating Procedures (SOPs), checklists, and training guides for internal and external

Use.

Workflow Execution & Leadership (20%):

  • Actively execute day-to-day operational tasks.
  • Lead and coach team members and partners to ensure they understand, adopt, and properly execute

newly established processes.

Global Expansion, Translations & Licensing (20%):

  • Physically drive and manage the vendor

workflows for translations and localized adaptations.

  • Own the day-to-day program licensing

process, actively onboarding and guiding new licensees through setup.

Data & Compliance Ownership (15%):

  • Gather and organize user/partner feedback data to help

the team prioritize improvements.

  • Maintain meticulous records to ensure BCS operations

comply with relevant legal, ethical, and university regulations.

This position is not eligible for visa sponsorship.

Qualifications

Required Qualifications:

  • Bachelor's degree in a related field or a combination of relevant professional experience, education, and training.

  • 1-3 years of experience in operations, process mapping, program administration, or hands-on project coordination.

  • High Degree of Autonomy: Proven track record of working independently, looking ahead to anticipate project needs, and taking immediate action without waiting for direct instruction.

  • A "Doer" Mindset: Proven experience not just managing timelines, but actively executing the administrative and operational tasks required to cross the finish line.

  • Ability to collaborate effectively with people from a variety of communities, backgrounds, and identities.

Preferred Qualifications:

  • Demonstrated experience independently analyzing workflows and writing clear processes or SOPs.
  • Experience coordinating complex vendor workflow (e.g., translation workflows or partner onboarding).
  • Exceptional organizational skills and comfort maintaining tracking spreadsheets or databases.
  • Proficiency with operational and project management tools (e.g., Asana, Excel, Monday.com).
  • A passion for youth sports, body confidence, and empowering your athletes.
  • Comfortable working in a fast-paced, collaborative, and mission-driven environment.

About the Department

The School of Kinesiology advances interdisciplinary knowledge about physical activity and human movement in order to promote lifelong health and well-being in local, national, and global communities. Our innovative research, high-quality teaching, and collaborative outreach focus on the science and management of physical activity and human movement within contexts such as exercise, health care, and sport. We offer three undergraduate majors serving over 500 students (BS in Kinesiology, Sport Management, and Physical Activity and Health Promotion), an honors program, three minors (including a newly launched Esport Management minor), and a coaching certificate program. Over 150 students enroll in six graduate degree programs (MEd in Sport and Exercise Science, Sport Management, and Physical Activity and Health; MS and PhD in Kinesiology with seven emphasis areas). More than 4000 students per year complete courses in our comprehensive Physical Activity Program. Our faculty comprise 16 tenured or tenure-track faculty and 8 full time non-tenure track faculty, and house 14 research labs and centers. The work of the school is supported by 13 staff including CSBU (civil service and bargaining unit) and Professional and Academic Staff. The school is one of seven academic units in the college (see cehd.umn.edu and kin.umn.edu).

The College of Education and Human Development (CEHD), the Universitys third largest college, contributes to a just and sustainable future through engagement with the local and global communities to enhance human learning and development at all stages of life. We know diversity is necessary to do our best work and foster our humanity. That's why the CEHD community is collectively dedicated to cultivating an inclusive and equitable environment, embracing and celebrating all identities of our students, staff, and faculty. These values are also a moral imperative requiring continuous proactive measures and a firm stance against prejudice, discrimination, and systemic injustice.

Pay and Benefits

Pay Range: $25 - $28 per hour; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nations most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.

About the Company

U

University of Minnesota

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research.  Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

Our institution is dedicated to changing lives through research, education, and outreach. The Office of Information Technology (OIT) - the University’s central IT department - works to support and advance this mission and to support overall academic advancement. Our dedicated IT professionals connect students, faculty, and staff with innovative services to meet their teaching, learning, research, and administrative needs. The Office of Information Technology offers an environment of trust, collaboration, and mission-focused work. Join us and support innovation and engagement through technology!

COMPANY SIZE
10,000 employees or more
INDUSTRY
Education
WEBSITE
https://twin-cities.umn.edu/