Casino Service Supervisor

JobID: 89265

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JobSchedule: Full time

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The Casino Service Supervisor is responsible for the successful operation of the Casino Service department and the Beverage department during their assigned shift.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Responsible for verifying jackpots, paying jackpots, completing paper fills and accurately filling out all related paperwork associated with transactions.

• Responsible for the supervision and performance of the Casino Service and Beverage team members.

• Provides training to the team and assists when needed on the casino floor.

• Responsible for assisting with beverage service to our patrons and for the safe distribution of alcohol.

• Knowledge of patron alcohol limitations along with the company policy and procedure regarding limitations.

• Plans, organizes and completes work timely.

• Takes initiative, shows ownership and goes above and beyond to assist guests with their needs.

• Accept feedback and coaching from supervisors.

• Ability to stand for long periods of time.

• Walk to various areas of the casino.

• Lift up to 50 lbs. and push up to 75 lbs. with assistance.

• Must possess ability to learn and operate various computer software programs.

• Ability to use all equipment associated with the position including (but not limited to) computers, phones, hand-held radios/headsets, screwdrivers, bar equipment, and cash registers.

• The person in this position must have good written and verbal communication skills.

ADDITIONAL REQUIREMENTS

• Obtain and maintain a Class C gaming license.

• Adhere to all Risk/Safety policies.

• Receive and maintain all required certifications.

• Complete all required company training.

• Ability to work in a smoking and pet-friendly environment.

• Must be able to work various hours which include, but are not limited to, nights, weekends, and holidays.