Casino Gift Shop Manager

Join our team as Retail (Casino Gift Shop) Manager and lead the strategy and daily operations of EQC’s retail shop. This hands-on leadership role oversees buying, merchandising, inventory, financial performance and team development to create an exceptional guest experience and profitable retail business.

Salary range is based on skills and experience. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

MINIMUM REQUIREMENTS:

• Five or more years of retail management experience, including employee supervision.
• Buying and merchandising experience required.
• Experience managing a retail P&L and planning inventory.
• Experience using retail POS systems.
• Advanced Microsoft Excel proficiency.
• Bachelor’s degree in Business, Retail Management, Merchandising, Marketing or a related field preferred. Equivalent retail leadership experience may be considered.

ESSENTIAL JOB FUNCTIONS:

• Develop seasonal merchandising strategies, floor sets, feature displays, signage and promotional presentations.
• Create merchandise assortment plans across apparel, jewelry, gifts, souvenirs, local and Tribal products, luxury items and seasonal merchandise.
• Analyze sales, sell-through, margins, inventory productivity and seasonal demand to guide buying, replenishment, markdown and product-placement decisions.
• Forecast inventory needs, manage vendors and oversee inventory accuracy, receiving and cycle counts.
• Recruit, train, schedule, coach and evaluate Gift Shop team members.
• Own store P&L performance, sales plans and operating budgets.
• Monitor sales, labor, expenses, shrink and productivity, developing action plans to improve results.
• Oversee daily operations, stockroom standards, store readiness, supplies, fixtures and facility needs.
• Maintain strong customer-service, security, loss-prevention and regulatory standards.
• Present business-performance updates to leadership.

COMPETENCIES:

• Knowledge of: retail buying, visual merchandising, inventory planning, store operations and financial management.
• Skills in: leadership, customer service, vendor management, sales analysis, organization, POS systems and Microsoft Excel.
• Ability to: translate business data into action, maintain exceptional visual standards and develop a highly engaged retail team.