The Cashier / Sales Associate functions as a support member for the sales floor, our customers and donors; responsible for proving exceptional customer service, completing transaction on the register, stocking merchandise, keeping the store clean, safe and organized at all times.
Essential Duties and Responsibilities
Greet customers with a warm and friendly attitude, assist and help with customer’s questions and requests
Efficiently and accurately process cash credit, and debit card transactions while following proper procedures
Restock and arrange merchandise on shelves, racks and displays showing
Remove merchandise from the sales floor when appropriate
Cross train in all front-of-house areas
Housekeeping and cleaning duties
Maintain a clean and safe work area, report any potential hazards at the store
Work independently and professionally, be effective and efficient in all tasks, pay close attention to detail
Collaborate with sales floor team to meet sales targets and achieve excellent customer service standards
Assist in training and guiding new team members as needed
Follow policies and procedures
Perform additional and alternate roles at the request of supervisor
Required Skills and Abilities
Engaging customer service and cash handling experience
Friendly personality, trustworthy, paying close attention to detail, punctual and dependable, meets attendance requirements
Strong work ethic, showing initiative and ability to multi-task in a fast-paced work environment
Excellent communication and math skills, strong organizational skills
Ability to read, write and communicate in English, bi-lingual (Spanish) is a plus
Physical stamina with frequent standing, bending, walking, ability to push/pull/lift 15-20 lbs
Flexibility to work weekdays/nights, weekends, and holidays based on store’s operational needs, overtime may be required