Cashier/ PYO or Market

About the role

• This position requires interacting in a polite and helpful manner with customers, restocking displays and ensuring signage is accurate and clear, maintaining a neat and clean work environment, and efficiently and accurately running a cash register to complete transactions.  This is a seasonal position and could entail working either at our Market or at our Pick-Your-Own operation on our Main Farm. 

What you'll do

• Customer Service:
  1. Provide excellent customer service and be the “face” of Phillips Farms.
  2. Engage with customers, smile, and make eye contact.   Answer their questions thoughtfully and thoroughly.  Be friendly and polite.
  3. Notify a supervisor of any customer complaints or concerns.
• Cashier:
  1. Ring up customer purchases, weigh produce, run the cash register, give correct change, and accurately process credit card transactions.
  2. Count the money in the register drawer precisely at the beginning and end of the shift and recap all sales/transactions accurately.
  3. Be up-to-date on product changes including price, sizes, and types
  4. Correctly identify fruits, vegetables, and plants when entering items into the system during a transaction
• Restocking/Product Display:
  1. Assist with set up and break down of the produce display as directed.
  2. Sort through displayed produce and assist with restocking throughout the day; products on display should always be in great condition, bountiful and consolidated.
  3. Check to make sure every product has a clearly labeled price sign.
  4. Water plants and hanging baskets as directed.   Remove dead leaves and keep all plants healthy-looking and ready for customer purchase.  Maintain a beautiful display.
• Organization/Cleanliness:
  1. Keep the farm market/PYO shed clean, swept, organized and well-stocked at all times.
  2. Pick up garbage and debris in the parking area and grass area.  Keep things neat and uncluttered inside and outside.
  3. Gather shopping carts and wagons, fill hand-washing stations, maintain bathroom cleanliness, remove garbage and recycle boxes
• MISC:
  1. Closely follow guidelines to monitor for theft
  2. Maintain regular communication with your supervisor and advise of any out-of-the-ordinary situations or issues that come up during your shift; ask questions for clarification of things you don’t know or don’t understand
  3. Perform new responsibilities and duties as needed in addition to those described in the Daily Procedures Manual, and as assigned by a supervisor
  4. Complete daily checklists for opening, closing, and completing tasks throughout your shift
  5. Dress and groom according to company policy
  6. Remain in compliance with company shift coverage policy
  7. Communicate well and work cooperatively with your coworkers and supervisors

Qualifications

• Minimum age 16
• Available to consistently work weekends and all holidays
• Able to lift and carry farm crates and produce boxes/bags (up to 25 lbs)
• Able to stand for long hours at a time
• Able to work outdoors and in all weather conditions
• Punctuality/Reliability:  must arrive on time at the correct location and be ready to work each day
• Strong work ethic:  must be a self-starter, have a positive attitude, be able to work independently, be able to identify tasks to complete in-between customers, and be eager to learn
• Must be flexible to perform different tasks and adapt to a constantly changing work environment