POSITION SUMMARY
The Cashier is responsible for creating a welcoming, informative, and positive experience for every guest while accurately processing sales and collecting payments through a computerized ticketing system. This role requires outstanding customer service, attention to detail, and the ability to efficiently handle a variety of transactions. Perform cashiering duties at multiple resort locations, including the Ticket Office/Ski School, Rosebuds at the Main Lodge, Winters Creek Lodge, and Wildslide Tubing.
EDUCATION / EXPERIENCE/ SKILLS AND ABILITY REQUIREMENTS
- Strong mathematical and cash-handling abilities.
- Previous cash handling experience preferred.
- Attention to detail and accuracy in financial transactions.
- Ability to operate a computerized point-of-sale (POS) system
- Must have knowledge of and ability to use computer systems.
- Excellent English communication skills required.
- Excellent customer service and organizational skills required.
- Ability to work under pressure, cross-train, multi-task and prioritize tasks.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Dependable, organized, and able to work independently as well as part of a team
CONTACTS
- INTERNAL: Employees and management staff from ALL departments
- EXTERNAL: All resort guests
ESSENTIAL DUTIES & RESPONSIBILITIES
- Welcomes guests and clearly communicates resort information, special events and the multiple product options available. Provide excellent and efficient guest service
- Performs sales transactions in a timely fashion
- Accurately inputs the correct products into the cash register to ensure all purchases are accurately recorded. With minimal to no errors.
- Maintain accuracy and confidentiality when handling cash and financial transactions.
- Completes revenue transactions with resort guests, collects funds, makes accurate change, and financially balances their cash drawers at the end of each working day.
- Must be willing to cashier in ALL locations and help where specified
- Shoveling in front of the front ticket windows, keeping the outside ledge clear, also set up and tear down the stanchions.
- Line control, emptying trash cans, wiping down the stations, picking up around all stations in all locations each day
- Turning on and off the TVs in Rosebuds and Ski School
- Knowledge of each menu items, prices, and applicable discounts
- Stock F&B products in dry storage and beverage cooler
- Cleaning and restocking the condiments counter throughout shift
- Re-stock and clean hot coco and coffee machines throughout shift
- Changing soda bibs, Co2 canisters
- Set up and tear down taco bar
- Bus and wipe tables, empty trash and recycle bins, assist with trash and recycle waste nightly transfer, assist with the cleaning of the cafeteria and food seating areas
MARGINAL DUTIES & RESPONSIBILITIES
- Coordinate and cooperate with other departments as necessary in the completion of the above essential duties.
- Be willing to move locations quickly.
- Provide information and answer questions about the resort-to-resort guests.
- Any other duties that may contribute to the cleanliness, orderliness and overall efficiency of the entire operation and all the tasks contained therein.