Caseworker, (B276043-1), 206, Community Mental Health

Caseworker, (B276043-1), 206, Community Mental Health

Salary

$21.05 Hourly

Location

Laredo, TX

Job Type

Full-time

Job Number

B276043-1

Department

Health (29/60/61/62/64/65/80)

Division

Community Mental Health

Opening Date

10/15/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Job Description

This position is grant funded. Therefore, it is solely dependent of availability of grant funds.

Provide case management, social services support, and education to clients regarding mental health. Will team up with the Licensed Professional Counselor (LPC) and medical team to assure the continuum of care, wellness, and prevention on improving healthier outcomes. Provides case management plans to assist clients on improving their care and providing access on support care services they are eligible for. Advocates, monitors, and maintains the strict confidentiality of the clients behavioral health progress in relation to their mental health.

Essential Functions/ Job Competencies/ Physical Requirements

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Provides case management intervention social services.
• Evaluates and conducts assessments using standardized tools.
• Engages in harm reduction counseling related to substance use/abuse, sexual health risks, and mental health.
• Enters behavioral health related data into electronic database.
• Generates program level reports on project activities.
• Provides risk reduction education and documents the accuracy and completeness of information provided to link individuals to services.
• Interviews and screens clients to gather information for referral to appropriate agencies for medical or social services; ensures accepted interview practices are applied.
• Maintains updated contact information to agencies, referrals are made to and stay up to date on the services agencies provide.
• Evaluates information obtained from interview with client; identifies needs through social assessments or expressed concerns.
• Describes available resources and services to clients; provides referrals to proper organizations; ensures information provided is accurate and appropriate based on the clients needs.
• Visits client at place of residence when client lapses appointment with therapist; doctor or nurse practitioner.
• Composes monthly narrative reports summarizing monthly activities; ensures the accuracy, completeness, and timeliness of the same.
• Documents accurate and complete notes to allow for better case management and to review charts to monitor each clients progress.
• Assists clients in getting financial assistance and transportation for out-of-town medical appointments.
• Assists all integrated behavioral health clients, including walk-in clients, needing assistance with applications, housing services, or other services.
• Assists the walk-in clients needing assistance with applications, housing services, or other services.
• Serves as advocate for clients rights within the community.
• Maintains personal information on clients, patients, businesses, or personnel in strict confidential manner as per City of Laredo Health Departments policies.
• Must follow all rules of telephone courtesy and HIPPA in all telephone communications.
• Will be required to drive a City vehicle for City business use.
• Performs other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Knowledge of case management skills.
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of chronic disease outreach.
• Knowledge of counseling principles, methods, and instructional techniques.
• Knowledge of available community social service resources for referral of clients.
• Knowledge of the principles, methods, techniques, and practices of social work and health services of community resources and how to use them effectively and creatively.

Skills and Abilities:

• Ability to work cooperatively and effectively with other professional groups to exercise tact, initiative, and good judgment in dealing with people.
• Ability to prepare reports and recommendations for administrative use.
• Ability to document efforts in assisting with the establishment and implementation of the health care plan.
• Ability to assess client needs and their situations with accuracy and clarity.
• Ability to apply case management procedures.
• Ability to understand the policies, procedures, and services of the department or agency.
• Ability to multi-task and manage several client cases at a time.
• Ability to communicate with medical staff, medical providers, psychiatrist, counselors, interns, and volunteers clearly and respectfully.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to maintain harmonious and effective working relationships with other employees and respond to general public complaints.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements

Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Work Environment Locations

Position will require the employee to work in the following types of work environments

Never

• Street environment (near moving traffic)
• Construction site
• Confined space
• Warehouse environment

Sometimes

• Outdoor environment
• Vehicles

Often

• Office or similar indoor environment

Exposures

Position will require the employee to be exposed to the following environmental elements

Never

• Extreme cold (below 32 degrees)
• Moving mechanical parts
• Fumes or airborne particles
• Toxic or caustic chemicals or substances
• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

Seldom

• Individuals who are hostile or irate
• Individuals with known violent backgrounds
• Extreme heat (above 100 degrees)
• Communicable diseases

Travel

Position will require the employee to travel

Never:

• Regional travel
• National travel
• International travel

Often

• Local travel

Minimum Qualifications

Required Education and Experience

• Bachelor's degree from an accredited* college or university in Social Work, Psychology, or a related field.
• At least three (3) years of experience in casework management or related field.

Foreign Education:

• Applicants who have completed education outside of the United States must submit a foreign credential evaluation completed by a professional credential evaluation agency that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). The evaluation must verify the U.S. equivalency of the degree and identify the comparable U.S. degree level. Applicants are responsible for obtaining and submitting the required evaluation documentation.

Note: The City of Laredo is not responsible for any fees associated with obtaining a foreign credential evaluation or educational equivalency documentation.

Proof of TB Test/Screening will be required to be presented prior to employment.

Valid Licenses and Certifications

Required Licenses and Certifications

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment

Desirable Licenses or Certifications

• Social Worker license by the State of Texas
• Temporary or Full Professional License in Substance Abuse Counseling related field by the State of Texas (i.e. Licensed Chemical Dependency Counselor)

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480, two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.

The City of Laredo provides a benefit compensation package that includes the following for all Full-time regular employees:

• 10 days of paid vacation per year
• 6 1/2 days sick leave per year
• Pension plan
• 16 paid Holidays
• Paid health*
• Dental plan*
• Life insurance*
• 30 day waiting period

For a full description of our benefits, please visit our website at: www.cityoflaredohr.com under Employee Benefits

01

Are you a current regular full-time or part-time City of Laredo employee?

• I am a full-time City of Laredo employee
• I am a part-time City of Laredo
• I am not a full-time or part-time City of Laredo employee

02

What is your highest level of education?

• Some High School
• High School Diploma or G.E.D. recognized by the Texas Education Agency or a regional accrediting agency
• 30 completed college hours (credits) from an accredited college or university
• 60 completed college hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD from an accredited college or university
• Juris Doctor from an accredited college or university
• Other Post Graduate Degree from an accredited college or university
• None of the above

03

If you hold an Associates, Bachelors, Masters, PhD, Juris Doctor, or Post Graduate Degree, please provide your major/minor:

04

Do you have at least three (3) years of experience in casework management or related field?

• Yes
• No

05

From the experience you provided on your application, list the name of agencies you performed casework management or related field with: Note: Do not answer this question with "See Resume" or "See Application". Doing so will automatically disqualify your application from the process.]]]]]]]]]

06

Are you aware and understand that the position you are applying for is a grant funded position that is solely dependent on available funds? (If you answer No to this question, please contact the Human Resources Department at (956) 791-7482 so that we may explain it in detail).

• Yes
• No

07

Are you aware that if selected for this position you will need to provide proof of TB Test/Screening that has been valid for the last 12 months?

• Yes
• No

08

Supplemental questions are considered part of your official application. Failure to complete all sections of your application, including the "Driver License", "Education", "Work Experience", "Certifications and Licenses" (if applicable), and "Agency-Wide Questions" will result in your application not being processed. Please complete the City's application to include all current and previous work history, relevant education, and any license(s)/certification information that may be required. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. Any misrepresentation will result in your disqualification for employment consideration.

• I have read and understand the above information
• I have read and do not understand the above information. I will contact the Human Resources Department for further explanation at (956) 791-7480.

Required Question

Employer City of Laredo

Address 1110 Houston St.

Laredo, Texas, 78042

Phone (956) 791-7480

Website http://www.laredocityjobs.com