Sign upLog in

Casework Supervisor - Agency Only

State of Maine

Bangor, Maine

Apply
JOB DETAILS
SALARY
$54,579.20–$77,459.20
SKILLS
Analysis Skills, Communication Skills, Community Providers, Contract Management, Customer Support/Service, Disability Accommodations, Diversity Recruiting, Employee Orientation, Employment Law, Establish Priorities, Federal Laws and Regulations, Financial Services, Human Resources, Identify Issues, Information/Data Security (InfoSec), Interpersonal Skills, Negotiation Skills, People Management, Performance Reviews, Policy Development, Presentation/Verbal Skills, Procedure Development, Program Evaluation, Security Protocols, Service Delivery, Set Goals, Staff Policies, Staff Training, State Laws and Regulations, Team Player, Time Management, Training/Teaching, Work From Home, Writing Skills
LOCATION
Bangor, Maine
POSTED
4 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
.

Department of Labor, Bureau of Rehabilitation Services, Division of Vocational Rehabilitation
Job Class Code: 5087
Grade: 24 (Supervisory)
Salary: $54,579.20 - $77,459.20/Annually
Location: Bangor, ME
Opening Date: June 5, 2026
Closing Date: June 22, 2026

The Division of Vocational Rehabilitation seeks candidates for a full-time Casework Supervisor position. The person hired for this position will be based at the Bangor CareerCenter and will support rehabilitation counselors and other staff in the delivery of vocational rehabilitation services. This position conducts extensive work with partners including individuals with disabilities, families, employers, Clubhouse, and community providers.

Given the nature of job responsibilities, certain positions may be subject to fingerprinting as part of the background process, once a conditional offer of employment has been made.

The Maine Department of Labor supports success through intentional collaboration, innovative thinking, and adaptability. We value an inclusive, diverse, and accessible workplace where all employees thrive and contribute to the overall success of the agency.

Primary responsibilities include:
  • Reviews and approves or disapproves acceptances, plans, and closures of cases in order to assist in attaining unit goals and objectives.
  • Trains and/or arranges for training in rehabilitation methods and techniques in order to develop and maintain staff proficiency.
  • Reviews and analyzes prior case services expenses, available monies, and client population needs in order to establish performance goals, estimate case services financial needs, and submit recommendations to the Regional Director.
  • Monitors, assigns, reviews, analyzes, and evaluates the quality and quantity of ongoing vocational rehabilitative casework in order to ensure services provided are adequate and consistent with established policies and procedures.
  • Reviews and analyzes the amount, type, and frequency of counselor's service delivery expenditures in order to ensure appropriateness and effectiveness of expenditures.
  • Prepares and submits reports to Regional Director on client services and service deliveries in order to provide information.
  • Oversees and evaluates employee performance in order to maintain employee effectiveness and efficiency.
  • Orients new employees in order to acquaint them with agency operations and activities.
  • Confers with and counsels subordinate staff on rehabilitative casework in order to identify problems, formulate solutions, and exchange information.
  • Negotiates and resolves disputes between counselors and clients in order to minimize client appeals and maintain appropriate service delivery.
  • Develops, implements, monitors, and reports on technically difficult client rehabilitation programs in order to document program activities and provide information.
  • Develops and recommends policies and procedures in order to improve program.
  • Analyzes, identifies, assesses, and modifies program services in order to ensure program goals and objectives are met.
  • Implements and complies with human resource laws, policies, procedures and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.

Skills or knowledge required:
  • Knowledge of vocational rehabilitation processes and techniques
  • Ability to analyze and evaluate service delivery information
  • Ability to evaluate and counsel employees
  • Ability to train employees
  • Knowledge of federal and state laws, rules, and regulations governing rehabilitation programs
  • Ability to plan, organize, and delegate work and supervise a staff
  • Strategies to effectively work remotely.
  • Strong interpersonal, oral and written communication skills.
  • Flexibility and problem-solving skills.
  • Knowledge of the local labor market.
  • Ability to work well as a member of a team.
  • Excellent prioritization, organization and time management skills.
  • Detail-oriented documentation.
  • Frequent local and occasional statewide travel.

Minimum qualifications:

An eight (8) year combination of education, tra

About the Company

S

State of Maine