| Location | Austin, TX (Remote) |
| Salary | $57,532.80–$62,524.80 Per Year |
Case Worker - Office of Children Services (Healthy Families)
Salary
$57,532.80 - $62,524.80 Annually
Location
5325 Airport Blvd, Austin, TX
Job Type
Full Time
Remote Employment
Flexible/Hybrid
Job Number
26-10860
Department
Health & Human Services
Opening Date
09/02/2026
Closing Date
9/23/2026 11:59 PM Central
Job Summary
Looking for a career that truly makes a difference while also offering exceptional benefits and work-life balance? Travis County Health and Human Services (HHS) serves the community under the guidance of the Commissioners Court. We address community needs through internal and external investments and services. We strive to maximize quality of life for all people in Travis County by protecting vulnerable populations, investing in social and economic well-being, building a shared understanding of our community, and promoting healthy physical, behavioral and environmental living. TC-HHS is looking for a full-time Case Worker to join our Office of Children Services-Healthy Families division and be part of a mission-driven team that shows up every day for our community.
The Case Worker determines applicants eligibility for a variety of social services available and/or provides other social services related to crisis intervention and short-term case management. Interviews clients, collects and completes required eligibility documentation, determines eligibility for social services assistance and monitors client progress and usage of assistance. Refers clients to clinical and social service provider resources. May serve as lead worker over subordinate social services staff.
This role offers outstanding benefits, including hybrid work opportunities, generous paid vacation and sick leave, comprehensive health, dental and vision insurance, access to a free health clinic for you and your dependents, a robust retirement plan, and much more.
You'll join a highly motivated, collaborative, and supportive team that values connection, professionalism, and a shared sense of purpose. Our work is rooted in excellent customer service, ethical practice, and effective advocacy for the individuals and families we serve. Just as importantly, we take care of one another; celebrating wins, supporting each other through challenges, and maintaining a workplace that is both compassionate and human.
We're looking for team-oriented, community-engaged professionals who bring empathy, creativity, integrity, and a sense of humor to their work. If you're passionate about social justice, enjoy meaningful collaboration, and want to do work that matters alongside people who care, we'd love to hear from you.
DISTINGUISHING CHARACTERISTICS:
This is a job classification within the Social Services job family. This classification is distinguished from other social services classes due to the eligibility-related functions and short-term case management for various clients. This classification interviews clients and collects eligibility documentation to determine appropriate social services assistance and monitors client progress and usage of assistance. Duties also include problem-solving assistance and functioning as an advocate on behalf of the client. This classification may require a flexible work schedule in order to meet the needs of the department.
Duties and Responsibilities
This caseworker position performs as a Family Support Specialist/Home Visitor for the Healthy Families Travis County program. The program serves families with a new baby in the home who reside in Travis County by offering home visits, providing parenting information and education, child development screenings, and community resource referrals.
The Family Support Specialist/Home Visitor job duties and responsibilities include:
Providing visits to families in their own homes at times that meet their needs during the day or evening.
Utilizing the Growing Great Kids parenting education curriculum, Just in Time Parenting eNewsletter, and other vetted and reputable parenting materials and information to support and enrich family goals.
Assisting families in developing goals toward self-sufficiency.
Administering Ages and Stages child development screenings and recommendations.
Providing community resource referrals to assist and support families' needs.
Maintaining timely and accurate documentation in program database.
Complete all required trainings by Healthy Families America/Prevent Child Abuse America, Healthy Families Travis County, and Travis County.
Carrying program materials and supplies up and down stairs, uneven surfaces, in and out of vehicle.
Communicating and interacting positively and professionally with others.
Demonstrating the ability to express compassion and humility with others; and promoting the principles of diversity, equity, inclusion and belonging with all.
Speaking, writing, and reading English and Spanish fluently.
Driving their own well-maintained vehicle to and from visits and assigned work events. Mileage reimbursement is provided monthly.
Maintaining a regular schedule, available to communicate with supervisor at any time during work hours.
Practicing very good time management and organization skills.
Participating in regular and required program meetings and events.
Performs other job-related duties as assigned.
Minimum Requirements
Education and Experience:
Bachelors degree in one of the Social or Behavioral Sciences AND two (2) years experience in social services related work;
OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Drivers License.
Preferred:
Knowledge, Skills, and Abilities:
Knowledge of:
Skill in:
Ability to:
Work Environment & Other Information
Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
Work Hours: 8 am - 5 pm, Monday-Friday.
Location: 5325 Airport Blvd., Austin, TX
Department: Health & Human Services
Criminal, Driving, Education, and Employment Background Checks Required.
For updates or questions on this position, contact: brian.stacy@traviscountytx.gov
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2026 Travis County Benefit Guide
In this valuable Travis County Benefits Guide you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.
Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.
Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.
Direct Deposit
Employees may sign up for direct bank deposit.
Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.
Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.
Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.
Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.
Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.
The following benefits are employee paid:
New employees are covered on the first day of the month following 28 calendar days of employment.
Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.
On the regular payday on or after the employees fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.
Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.
Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:
January - March
3 personal holidays
April - June
2 personal holidays
July - September
1 personal holiday
October - December
None
New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.
Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.
Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.
Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.
Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:
0 to 5 years
4.0 hours per pay period
6 to 10 years
4.5 hours per pay period
11 to 15 years
5.0 hours per pay period
16 to 20 years
5.5 hours per pay period
21 plus years
6.0 hours per pay period
Part-time employees earn vacation leave on a pro-rated basis.
Workers Compensation
The county provides all employees workers compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.
01
How many years of experience do you have working with children (0 to 5 years of age) and their families?
02
If you have experience, please explain your personal or professional experience in working with children in this age group.
03
This position requires caseworkers to provide in home visiting services to families who are often enrolled in school, and or employed. In a typical week, are you able to work 2 to 3 evenings per week to meet with families?
04
Do you have any community outreach experience?
05
If yes, how many months or years of experience do you have?
06
How many years of experience in working with families in their homes?
07
Do you have a valid Texas Drivers License?
08
Are you bilingual in English and Spanish?
Required Question
Employer Travis County
Address 700 Lavaca Street
Austin, Texas, 78701