Schedule/Hours: Monday - Friday 8am - 4:30pm, with additional hours as needed to meet client needs or for special events.
This position is responsible for:
Monitoring assigned caseload of clients participating in a short-term life management program; establishing program plan/goals and evaluating client's progress by conducting routine meetings with client and/or staff; serving as an advocate for clients to acquire services that will enable them to functionally cope with their environment.
Key Responsibilities:
- Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refer applicants to other agencies if not appropriate for program.
- Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
- Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
Physical Requirements and Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to communicate clearly and effectively both orally and in writing.
- Ability to think clearly and quickly in order to maintain control of client caseload.
- Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Employee Benefits:
- Health, Dental and Vision Insurance
- · Paid Time Off
- · Retirement Savings Plan
- · Life Insurance and more!
- Two years of college coursework from an accredited college or university in Social Work, Behavioral Science or a related field AND
- Two years' experience working in a social or public service environment with experience assisting the public OR
- Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications:
None
- This position requires a level 2 background screening. For general information about the Florida Clearinghouse screening process, please visit: B531 | Florida Agency for Health Care Administration
Equal Opportunity Employer: Veterans | Disabled