This position is responsible for:
Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.
Key Responsibilities:
- Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
- Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
- Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
- Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
- Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
- Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
- Assists clients in locating/securing affordable housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.
- Refers clients to appropriate Corps programs or other agencies based on clients' needs and in accordance with their program plan.
- Completes discharge plans of clients exiting the program; transfers file contents to non-active file; prepares card for follow-up mailing.
- Attends community meetings with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client's progress.
- Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.
- This position requires a Level 2 background screening. For general information about the Florida Clearinghouse screening process, visit: https://info.flclearinghouse.com/faq.html
Physical Requirements and Working Conditions:
- Ability to work with the public encompassing all types of behaviors.
- Ability to interview clients and to obtain pertinent information.
- Ability to prepare and maintain accurate and complete case notes and client records.
- Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.
- Ability to build and maintain effective and professional working relationships with clients and community agencies.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to communicate clearly and effectively both orally and in writing.
- Ability to think clearly and quickly in order to maintain control of client caseload.
- Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Employee Benefits:
- Health, Dental and Vision Insurance
- Paid Time Off
- Retirement Savings Plan
- Life Insurance and more!
- Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, AND
- Two years' experience working in a social or public service environment with experience assisting the public, OR
- Any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.
Licenses & Certifications:
None
Equal Opportunity Employer: Veterans | Disabled