Case Specialist - Child Support Customer Service

    Highlights

    Providing excellent customer service to internal and external customers. Using locate tools to obtain customer address, employment, and assets.

    Numbers & Facts

    LocationOmaha, NE

    Description

    Join our Legal Team and Help Nebraska Families!

    • No experience is necessary. Extensive paid training is provided.
    • Flexible Schedules are available M-F between the hours of 8 am - 5 pm.
    • Nine paid holidays.
    • Paid sick and vacation days.
    • Legal team environment.
    • Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
    • AD&D and Long-Term Disability are paid by the company.
    • Commitment to staff advancement.

    Some of your duties may include:

    • Legal case management
    • Assisting in the establishment of family support orders
    • Using locate tools to obtain customer address, employment, and assets.
    • Identifying barriers, evaluating how we can help the customer.
    • Maintaining confidentiality and security of case information.
    • Providing excellent customer service to internal and external customers.
    • Regular and timely attendance.
    • Creative team projects.

    Required Education & Minimum Experience

    • Equivalent to a High School diploma.
    • 0 - 2 years Customer Service experience.

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