| Location | Boca Raton, FL |
| Salary | $60,000–$150,000 Per Year |
At Robinson and Casey, PLLC, you'll find a team dedicated to helping families navigate some of their most challenging moments. As a Case Specialist, you'll play a pivotal role in guiding families through addiction, mental health, and crisis situations. This isn't just about handling calls; it's about being a trusted partner who supports families in taking meaningful steps toward recovery. Your work has a lasting impact, offering purpose-driven engagement that truly matters.
We're looking for someone with exceptional consultative sales skills who can communicate with empathy and confidence. You'll excel if you thrive in accountability-driven environments and find fulfillment in helping others. Join us, and you'll be part of a collaborative culture focused on innovation, employee development, and making a difference. If you're ready to bring your expertise to a role that makes a real impact, let's embark on this journey together.
Who We Are
At Robinson & Casey, we believe that compassion and doing things the right way go hand in hand. We specialize in Behavioral Health Law — the Marchman Act and Guardianship — which means we walk alongside families in the hardest moments of their lives, guiding them down proven legal paths to lifesaving treatment for their loved ones.
We're not just in the business of law. We're in the business of helping families rebuild, recover, and move forward — through systems that work, processes we trust, and a team that shows up for every family we serve.
Our values — Honesty, Courage, Integrity, Empathy, Perseverance, and Service — guide everything we do.
Please note: Out of courtesy to our office, please apply online. Applicants who call the Firm will not be considered.
Compensation:$60,000 - $150,000 yearly
The Case Specialist conducts in-depth consultations with prospective new clients (PNCs) with the goal of guiding families through the intake process and retaining legal services. During these consultations, the Case Specialist will:
Client Onboarding & Case Initiation
The Case Specialist will oversee and coordinate the client onboarding process by:
Training & Professional Development
We are committed to ongoing growth and development. Training and support provided include:
What We Offer
Competitive compensation
A structured, growth-focused environment with clear expectations
Purpose-driven work
The opportunity to contribute to something meaningful and well-run
At Robinson & Casey, we believe there is a right way to serve families in crisis — through proven systems, clear roles, and consistent execution. We hire thoughtfully and with intention because the families who come to us cannot afford anything less.
We seek individuals who combine professional excellence with empathy and accountability — people who take ownership of their role, follow the processes we've built, welcome feedback, and look for ways to make good systems even better. Our hiring process is designed to ensure alignment on expectations, values, and long-term fit before someone joins the team. Above all, we look for people who care deeply about the families we serve and who understand that doing things the right way is how we save lives.