Case Manager

An established nonprofit organization is seeking a Case Manager on Staten Island, NY. This role provides client-centered support, crisis intervention, and case management services to survivors navigating the court system and related community resources.

About the Opportunity:

• Shift: Day shift
• Schedule: Monday to Friday
• Hours: 9:00 AM to 5:00 PM
• Setting: In person

Responsibilities:

• Provide case management, emotional support, and crisis intervention to clients affected by crime and abuse
• Explain court processes, procedures, and available relief options to support client understanding
• Advocate with court personnel and criminal justice stakeholders on behalf of clients
• Complete safety planning, risk assessments, and referrals to shelters and other community services
• Maintain accurate case records, statistics, and documentation while supporting walk-in and phone-based client needs

Qualifications:

• Associate degree in a human service field
• Experience working with survivors of domestic violence or other forms of victimization
• Understanding of domestic violence dynamics and victim services
• Strong written and verbal communication skills
• Strong organizational skills and computer literacy
• Ability to work both independently and as part of a team

Desired Skills:

• Bachelor's degree in a related field or equivalent experience
• Bilingual English/Spanish skills
• Knowledge of the family court or criminal justice system
• Experience in