General Description:
This full-time exempt position, under the supervision of a Senior Case Manager, is responsible for developing, implementing, and managing a program for each resident/client assigned to the respective caseload by contract requirements.
Required Knowledge, Abilities, and Experience:
- Developing a comprehensive plan of care that meets the needs of the client
- Provide the client with information on community services and agency services which will address their needs and make the appropriate referrals on behalf of the client
- Educate client on all areas related to program participation including rights and responsibilities and appeal rights
- Utilize case management skills, such as brokering, advocacy, monitoring and discharge planning to link clients and their families to resources and services
- Work closely with client to develop and revise care plans that are client focused and meet client needs
- Schedule and/or participates in Case Conference with clients/caregivers, service care planning and negotiate agreements
- Provide discharge planning to disenrolled clients to ensure clients needs are met
- Maintain client physical file with required forms as per policy
- Ensure all services are supported by care plan, and case note documentation
- Ensuring that all stipulations are met by each resident assigned to the caseload
- Facilitate required Cognitive Behavioral Workshops and classes
- Required to perform all assigned ACA related duties
- Required to attend ACA and other assigned or mandatory training classes in accordance with Kintock training policies
- Transportation of residents
- Perform other work related duties as assigned by the Senior Case Manager or Director
Knowledge of:
- Modern principles of criminal justice, community corrections and therapeutic communities;
- Counseling and casework methods and techniques appropriate for offender population;
- Individual and group behavior of persons with criminal backgrounds;
- Custody and accountability standards for contracting agencies.
Ability to:
- To understand and comply with contract rules, regulations policies and procedures;
- Work with offenders to gain their confidence and cooperation;
- Participate as an effective member of a program team;
- Execute Contract Statement of Work regarding case management;
- Clearly express ideas orally and in writing;
- Establish and maintain effective working relationships with staff and residents;
- Communicate effectively with staff, residents and agency representatives;
- Manage a flexible work schedule;
- Maintain contracting agency clearance; and
- Bilingual (Spanish) preferred.
Work and Academic Experience
This position requires a Bachelors Degree in Criminal Justice or Social Science and demonstrated knowledge, skills and abilities with at least one year of relevant experience.