Case Manager

Position Title:  Case Manager, HRA

Agency/Program: Secret Garden ]

Status: Non-Exempt, Full Time   

Hours Per Week: 35

Salary:  27.39

Supervisor:  Program Director

Start Date: [Immediate]

Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more.

Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed

Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc.]
Work Environment: This position will spend time at the program site and have an independent (private) office.
Travel:  A minimum three days on-site per week and as needed. Remote work is arranged on the rest of the working days including meetings. (Subject to change.)

About Barrier Free Living (BFL)

Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community.  Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues.  Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. 

 About Secret Garden

One of Barrier Free Living’s longest-standing programs is the community-based domestic violence program, otherwise known as  Secret Garden, which provides case management, safety planning, occupational therapy, short and long-term individual trauma-informed counseling, advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems, and referrals to outside services. These services are provided at  Secret Garden’s main office, as well as a Family Justice Centers located in the five boroughs.]

Role Summary   

This position is a unique in case management role that supports and assesses for legal

needs to clients that have been impacted by domestic violence and sexual assault who

have a Disability. The Case Manager will work in collaboration with a team that

provides different needs and supports such as counseling, occupational therapy, and

housing and financial case management. The Case Manager will be provided referrals

from interdisciplinary teams within the program and also outside agencies for an

assessment in different legal needs. After an assessment is conducted the case

manager will refer out to the appropriate legal resources or refer to the contracted

Sanctuary for Families attorney for Family legal services. The Case Manager will work

closely with the contracted attorney in essential litigation support with direct client

contact and when needed in the courts.

Responsibilities

• Coordinate concrete case management services including support with advocacy to survivors of domestic violence whom are living with a physical, psychiatric, cognitive, sensory and/or neurodevelopmental disability 

• Assist clients with securing benefit and resource for housing and financial stability through education, advocacy and referrals

• Liaison with social services agencies, police precincts and the court systems throughout the five boroughs

• Conduct telephone screenings of calls from the domestic violence hotline and online chat

• Provide crisis intervention and other services required to assist survivors

• Complete individualized progress notes and 6-month service plans for survivors related to ongoing recovery, benefits and housing assistance needs, safety planning, and other emerging issues; also ensuring appropriate follow-up activities related to service plan goals and benchmarks 

• Participate in staff/program meetings and trainings, partner program meetings, and conferences

• Ensure timely and accurate entry of case notes and other related program statistics, as requested, including document and complete the necessary forms at Secret Garden

• Conduct outreach and educational presentations to other service providers, policymakers and the general public

• Provide front desk and hotline coverage as required
  

Qualifications

• BA or equivalent degree preferred

• Counseling and case management experience in the field of domestic violence and persons living with disabilities preferred

• Spanish fluency preferred

• Strong knowledge in navigating organizations, systems and community based resources in New York City

• Ability to work in team, collaborative, multidisciplinary and crisis management environments

• Awareness of anti-bias and trauma informed care preferred

• Computer skills required 

• Strong abilities to advocate on behalf of survivors

• Effective written communication and interpersonal skills

Equal Opportunity Employer

BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law.   Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.