Case Manager

Job Summary

The Case Manager is responsible for complete case management of all patient needs. Interviews

patients and families to assess needs and risk categories to develop and implement appropriate

plans of care. Assures quality clinical care by coordinating all services and collaborating with

doctors on plan of care. Implements, monitors and evaluates the plan of care and its effectiveness

on a regular basis. Communicates regularly with relevant staff members and family members on

patient's progress.

Essential Job Functions

Bachelor’s degree in Social Work, Counseling or related Human Service field preferred.

Certified Peer Recovery Specialist certification preferred or obtain

CPRS certification within six months. 1-2 years of experience working in behavioral

health setting.

Knowledge of health care, detoxification process, addiction, co-occurring disorders,

DSM Criteria, and terminology.

Ability to read and interpret written information; write clearly and informatively; edits

work for spelling and grammar. Ability to speak clearly and persuasively in positive or

negative situations; listens and gets clarification; responds well to questions;

demonstrates group presentation skills; and participates in meetings.

Working knowledge of Microsoft Word, Excel, and Outlook.

Core Competencies At Time of Hire

Clinical Knowledge: Proficiency in case management, care coordination, and discharge

planning.

Communication Skills: Ability to clearly articulate treatment plans and progress to

patients, families, and teams.

Organization: Proven ability to manage multiple cases, prioritize tasks, and meet

deadlines.

Case Manager Job Description_2025

This job description does NOT constitute an employment contract. Hygea Healthcare is an at-will employer.

Problem-Solving: Demonstrated skill in assessing patient situations and providing

effective interventions.

Team Collaboration: Experience working as part of an interdisciplinary team to achieve

patient care goals.

Attention to Detail: Accuracy in maintaining records and ensuring compliance with

regulatory standards.

Ethics and Confidentiality: Adherence to HIPAA and ethical guidelines in handling

patient information.