Case Manager

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hopeWHAT WE WILL DO FOR YOU:As an employer of choice, we're deeply committed to supporting our employees, because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

A 37.5 per hour work week to ensure work/life balanceMedical, dental, vision, and prescription benefits to keep you and your loved ones healthyEmployer-paid short- and long-term disability insuranceLife insurance coverage at no cost to youUp to 2 weeks of vacation in your first year (based on hours worked)Up to 2 weeks of sick leave (based on hours worked)12 paid agency recognized holidays2 floating holidays to use your way403(b) retirement plan with employer matching (eligibility applies)Access to our Employee Assistance Program (EAP) for you and your familyPotential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. This individual will provide services to families self-referred and through DHS/Self Sufficiency to enhance family stability and child safety. The individual will work with families in their homes and the community to conduct comprehensive screening to determine immediate needs, short- and long-term goals, and unique family barriers to create a collaborative goal/service plan. Provides skills training to children, adolescents and adults to address immediate needs and implements a plan forward to overcome barriers in accessing resources to meet those needs. Creates a strong rapport with professional boundaries and provides connection by referral to outside resources needed to further support the family in reaching their goals. Collaborates with community partners and connects families to relevant resources to support progress.

Provide in-home services to children, adolescents and familiesAssessment of parental capacities related to child safety and well-being, basic need unmet and extraordinary barriers preventing family stabilityHelp family members overcome barriers and identify strengthsReport any potentially or dangerous situations to immediate supervisor immediatelyUse Motivational Interviewing, Collaborative Problem Solving, Wraparound, and other effective practicesHelp parents improve diminished protective capacitiesKnowledge of dynamics of high-risk families including substance use and behavioral healthCoordinate case activities with Contract Supervisor, DHS/Self-Sufficiency, schools and other community partnersProvide a range of services including parent education, modeling healthy communication skills, empowering parents to self-advocate, locating appropriate resources to meet basic and complex family needs, assist in barriers to home management, budgeting, stress reduction, stabilization of home environment, and other appropriate services as neededMaintain accurate and current client records documenting ALL client contact including weekly progress notes, short- and long-term goals, monthly progress reports, collaborative staffing reports with other SSP teammates, and completing initial screening and releases uploading to client profile within the electronic client record (ECR); sign documents to meet contract requirements.Refer client to supportive services to supplement treatment and counseling as appropriateConduct parent-child coaching and interaction sessionsAssist with self-sufficiently providing consultations/courtesy assistance in evaluating the appropriateness of needed interventionsAbility to travel to families' homes and communities required. A valid driver's license, car insurance, and access to a vehicle are required.

HOW YOU WILL BE A GREAT FIT:

Must have respectful, open, unbiased, accepting attitude toward clients and their families and practice with cultural competencyMinimum of a Bachelor's Degree in social work, psychology or counseling (extensive experience may be substituted for education requirement)At least two years of experience working with high needs families within the last five years.

Must be able to collaborate with community providersMust be able to work standard business hours of 8:30am to 4:30pm Mon-Fri, with on call weekend coverage required once per month

Requires strict adherence of HIPAA standards in the office workspace to ensure client confidentialityStandard LCSNW criminal clearance, including national sex offender. Motor vehicle records, valid driver's license and auto insurance are required.

Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.