Case Manager for Runaway Homeless Youth (RHY)

Duties and Responsibilities:

• Responsible for providing case management and targeted case management for shelter, specifically service delivery, documentation, referral services, and reporting as outlined in performance indicators.
• Responsible for completing assessments, social history, and for developing and implementing an individualized case plan that includes goals and activities to obtain each goal.
• Provides street outreach services to youth identified as homeless and living in places not meant for habitation
• Conduct street outreach and RHY screening to locate and engage runaway, homeless, and at-risk youth and connect them with shelter and services.
• Maintains positive collaborative relationships with community agencies
• Maintains client case file documentation and records all case management activity within five (5) business days.
• Completes data entry on each youth in RHY-HMIS system
• Participates in weekly shelter and outreach staff meetings.
• Complete required RHYTAAC trainings
• Attend required National trainings.
• Assist Activity Coordinator with recreational, educational, and enrichment activities for youth in shelter residence.
• Assist the Outreach Director with monthly and annual reports
• Other duties as assigned

Minimum Education and Experience:

• Bachelor's degree in human services or other related field, and a demonstrated ability to work with the target population.

Skills and Knowledge:

• Strong communication and interpersonal skills
• Compassion, diplomacy, and professional conduct, model appropriate personal hygiene and appearance
• The ability to exercise sound judgment in emergencies
• An understanding of and sensitivity to working with a diverse population, including those from various ethnic, gender, and socioeconomic backgrounds.
• A trauma-informed approach to care, understanding the impact of trauma on youth behavior.
• An understanding of adolescent development and the unique needs of homeless youth.
• Strong documentation skills

Agency Requirements:

• Must be able to pass initial and random drug screening and maintain annual TB card
• Must have a current Arkansas Driver's license and insurable under OCYFS's commercial vehicle insurance policy for those whose job requires provision of transportation.
• Must receive child maltreatment clearance through the Arkansas Child Maltreatment Central Registry.
• Must receive adult maltreatment clearance through Arkansas Protective Services-Adult Maltreatment Central Registry.
• Must receive Arkansas State Police criminal background clearance as mandated by Arkansas Department of Human Services, Minimum Licensing Standards for Child Welfare Agencies.
• Complete CPR/First aid and behavior management training when job requires working directly with clients in residence
• Must attend and complete all staff development trainings as required by grantors and agency
• Must participate in agency-wide PQI program
• Must maintain current licensing or certification for any position that requires such