| Location | Oklahoma City, OK |
Annual salary $55K+ salary with degree in social sciences
Case Manager provides advocacy, linkage, referral, case management, and independent living skills training to clients who require frequent contact in order to maintain community tenure, that are primarily Medicaid eligible recipients, by performing the following duties.
Case Manager ESSENTIAL DUTIES AND RESPONSIBILITIES
Adheres to agency policy and procedures; along with CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and any special funding source requirements including Medicaid and HCA regulations.
Supports and promotes a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma.
Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives.
Establishes and maintains professional working relationships with supervisor and peers. Can effectively work within a team or group setting cohesively.
Ability to maintain professional demeanor to persons with severe mental illness and/or substance use in a positive, helpful, and constructive manner.
Ability to establish and maintain effective and professional working relationships with co-workers; to express ideas and facts clearly and concisely in written or oral form.
Monitors eligibility status and makes application for Social Security, Title XIX (Medicaid), QMB, and other benefits the client may qualify for.
Maintains up-to-date address, phone number, contact persons, and financial information on all clients.
Establishes rapport with clients, assessing client needs; organizes, plans, and delivers face-to-face client services; and conducts follow up on the outcome of services provided.
Assists in meeting immediate needs of clients as they initiate services and will follow best practice guidelines for engaging clients in services.
Facilitates transition from initial services to the appropriate programs for continued on-going services.
Coordinates the needs of clients and family members with resources available and provides client advocacy as needed.
Assists clients in finding and accessing community resources needed to maintain independent functioning.
Assists clients, individually and in groups, with development of independent and community living skills, social skills, interests, and leisure time activities which will encourage community involvement and integration.
Assist clients in developing an individualized recovery plan that focuses on personal and interactive problems, independent living skill needs, defining goals, and to plan action reflecting interests, abilities, and needs.
Responsible for maintaining strictest confidentiality guidelines for interactions regarding consumer and family information.
Utilizes the philosophy of Collaborative/Therapeutic Documentation to meet clinical record keeping documentation standards and ensure documentation is completed with the Consumer to the extent possible and all documentation is completed on the same day of the date of service.
Responsible for seeking out supervisory assistance for additional training and to enhance skill set as needed.
Interacts with other professionals to discuss therapy or treatment, new resources or techniques, and to share information.
Reports and documents services in accordance with agency policy and procedures.
May be required to provide services in a community setting.
Must be able to provide client transportation using personal vehicle or agency owned van or small bus. Mileage reimbursement provided when applicable
While performing the duties of this job, the employee occasionally works in outside weather conditions.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and clinical writing/documentation in medical records chart.
Ability to effectively present information in one-on-one and small group situations to families, clients, and other employees of the organization.
QUALIFICATIONS
EDUCATION
Bachelor's degree in psychology, social work, or other related mental health field.
CERTIFICATES & LICENSES
CCBHC Model of Care
Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.
Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:
Increased access to care and crisis services
Expanded traditional community mental health and substance use services.
Added Care Coordination and physical health screening for mental health clients
Greater access to Social Services for clients' economic and social needs
Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.
Drug-Free Workplace Policy
This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.