Case Manager - Complex Care

Case Manager with Social Work, Youth Work and Community Services experience for our Complex Care programme, opportunity to dip your toes into a more challenging role.

• On offer - Two Fixed-term opportunities

1 x 12-month and 1 x 6-month temporary contract on offer

• Hybrid working arrangements available, with flexibility to balance time in the office, remote work and site travel.
• Ongoing learning and development opportunities, with access to eLearning, structured training to support your professional growth and career progression.
• Competitive salary, SCHADS Level 5, Generous NFP salary packaging available (up to $15,900/annum) + Vehicle Allowance + Fuel Card

We Are Key Assets Australia

Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007. We provide foster carer, complex care and family services. Operating across all states, ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you!

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all our external stakeholders.

A little about the role

"Make a lasting difference in Complex Care"

Bring your leadership and practice expertise to a role where you can make a meaningful difference for children and young people. As a Case Manager in our Complex Care service, you will lead, coach and support a team of Youth Workers to deliver person-centred, trauma-informed care. Working closely with a region-based Team Manager, Operations Manager and therapeutic specialists, you will turn individual care needs into purposeful, placement-specific support.

Help your team deliver intensive in-home support that puts cultural safety, strong relationships and high-quality care at the centre of every day. There will be flexibility around your work location, with the role potentially working across any Key Assets WA location as service needs require.

The base salary is $105,570.40-$110,350.76 per annum (based on 1.0 FTE), plus superannuation, a mobile phone and salary packaging options up to $15,900 per annum. A vehicle allowance+ plus fuel card, is included.

About you

Bring your expertise. Help shape better outcomes. Have you Social Work experience and want a change, a challenge whilst making a huge difference every single day to our children and young people?

Rewarding work - every day you know you are making a real difference

We are looking for a qualified, values-driven practitioner who brings:

• The confidence to lead, supervise and coach frontline Youth Workers, with strong communication skills and the ability to build effective relationships with stakeholders.
• A commitment to culturally safe, person-centred practice, with the drive to help children and young people achieve meaningful outcomes.
• Demonstrated experience supporting children and young people with complex or challenging behaviours, using trauma-informed, evidence-based approaches.
• Relevant tertiary qualifications in Social Work, Youth Work, Community Services or a related human services field, and at least two years' experience.

My Key Assets

The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

• Work-Life Balance: We are well equipped to support a hybrid approach to the future of work and have developed a flexible work framework to support these arrangements. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work - just ask us!
• Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children, families and communities we serve. We provide discounted health insurance memberships, confidential counselling services and offer 5 weeks of annual leave after 2 years' continuous service with us!
• Professional Development: We provide both digital eLearning and ongoing face to face training as well as an online library. Your continual professional development is always top of our priority list - you'll have access to apply to our Annual Learning fund for subsidised professional development opportunities!
• Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year!

The fine print

• Applications close: 22nd November 2026, 5.00pm WST. Please make note of which contract you are interested in on your application.
• Interested in making a difference? For a conversation about the role, contact Deb McElhinney at debra.melhinney@keyassets.org.au
• Successful candidates will be required to undergo a 395 Dept of Communities Check and hold a valid WWCC
• Full Australian driver's licence as travel between sites is required

If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, we would love to hear from you. Click Apply today and note which time frame you are interested in!

Note for our recruiter network - we're handling this recruitment in-house and kindly ask that agencies refrain from contacting us regarding this opportunity.

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.

Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.

While we're reviewing your application, get to know us by visiting our website and on social media to #WeAreKeyAssets.