Case Manager - CMHC

Position Summary

The Case Manager provides rehabilitation, case management, linkage, crisis intervention, and community-

based support services to adults with serious mental illness. Working within a multidisciplinary team, the

Case Manager assists clients in achieving recovery, increasing independence, and improving quality of life

through person-centered, trauma-informed care.

Essential Functions

• Provide individual and group rehabilitation services.
• Link clients to housing, medical, financial, and community resources.
• Accompany clients to appointments and community services.
• Provide crisis intervention and ongoing case management.
• Collaborate with psychiatrists, therapists, nurses, and care coordinators.
• Maintain timely Medi-Cal compliant documentation and productivity standards.
• Participate in multidisciplinary meetings and after-hours on-call rotation.
• Perform other duties as assigned.

Minimum Qualifications

• Associate degree in Human Services, Psychology, Criminal Justice, Social Services, or related field preferred; or equivalent experience.
• Minimum four years of behavioral health or human services experience may substitute for education.
• Experience working with adults with serious mental illness preferred.
• Valid California Driver License and proof of insurance.

Core Competencies

Hillview Mental Health Center, Inc. | Human Resources | Rev. 1.0

• Recovery-Oriented Care
• Community Resource Coordination
• Crisis Intervention
• Communication
• Documentation
• Cultural Humility
• Time Management
• Team Collaboration

Physical Demands

• Frequent community travel, walking, standing, computer use, and occasional lifting up to 25 pounds.

Work Environment

• Office, community settings, client homes, hospitals, and behavioral health programs.

Equal Employment Opportunity

Hillview Mental Health Center is an Equal Opportunity Employer.

ADA Statement

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the

essential functions of this position.

Overview
Group meeting at HillviewServing more than 2,000 clients, Hillview Mental Health Center empowers individuals affected by mental illness to flourish and live productive, fulfilling lives. Our staff of psychiatrists, nurses, clinicians, recreational therapists and case managers work collaboratively to provide individually tailored services for our clients. These services can include medication evaluation and treatment, individual or group therapy, case management, substance abuse treatment and crisis management.

In all of our interactions, we treat our clients with dignity and compassion, helping them to identify their needs and goals and maximize their strengths.

We understand that our clients have practical needs that affect their ability to recover and thrive. We work closely with government and nonprofit agencies to help our clients obtain housing, transportation, schooling, employment and other supportive services. Hillview Village, our permanent housing complex, provides a welcoming home to 85 low income, chronically homeless clients.

Mental illness impacts all facets of life. Without treatment, individuals may cope by engaging in unsafe and unhealthy behaviors such as substance abuse and crime. We have expertise in helping clients who suffer from drug or alcohol abuse, as well as in assisting those newly released from jail or prison to successfully re-enter society.