Case Manager Assistant - Contingent - West Bloomfield

Case Management Assistant - Contingent - West Bloomfield

GENERAL SUMMARY:

Assists the Case Managers with concrete patient-related tasks and various clinical interventions.

The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma or G.E.D. equivalent
• Associates degree, preferred or equivalent healthcare experience
• Good verbal and written communication skills
• Ability to read, write and speak English
• Good critical thinking and problems solving skills necessary
• Good organizational skills
• Ability to multitask. Good interpersonal skills, including ability to develop and maintain trusting relationships
• Ability to conduct self in a professional manner
• Ability to be flexible
• Ability to complete all assigned tasks with little supervision
• Ability to move freely about the facility in order to visit patients

Additional Information

• Organization: Henry Ford West Bloomfield Hospital
• Department: HFWB Case Management
• Shift: Day Job
• Union Code: Not Applicable