Case Manager 1 (Social Service Dept.) (Full Time)

The Case Manager provides direct and indirect patient care and case management services to active-duty patients receiving inpatient behavioral health treatment. The role focuses on coordinating individualized discharge plans, facilitating multidisciplinary collaboration, and ensuring seamless transitions to appropriate levels of care.

• Pay Range: $23/hr. to $25/hr.
• Work Schedule: Monday to Friday

Essential Functions:

• Collaborate with the multidisciplinary clinical team to address patient care concerns and barriers to discharge, actively participating in treatment planning and case discussions.
• Develop and implement individualized discharge plans by leveraging treatment team insights, patient charts, and aftercare needs assessments.
• Coordinate and schedule follow-up appointments, referrals to appropriate levels of care (e.g., Partial Hospitalization Program [PHP], Intensive Outpatient Program [IOP]), and family or outpatient treatment team meetings.
• Identify and connect patients with community resources, such as crisis homes or mental health practitioners, to support post-discharge needs.
• Communicate discharge plans effectively to patients, families, and external agencies to ensure a safe and supported transition.
• Document all patient interactions, treatment plans, and discharge planning activities accurately and promptly in the medical record.
• Assist with utilization review processes, addressing challenges and proposing solutions to ensure compliance and continuity of care.
• Schedule family sessions, or outpatient treatment team meetings as needed.
• Maintain professional and effective communication with internal team members and external stakeholders, including clinics and community resources.
• Perform administrative tasks, including faxing, filing, preparing reports, and maintaining legal logs (e.g., for holds such as 5150, 5250, 5270) LPS Reports and Homeless log.
• Monitor and address patient needs during treatment to support their care plan and recovery goals.
• Attend clinical treatment team meetings as required to provide updates and contribute to patient care planning.