Case Management Specialist (9008)

The Salvation Army USA

  • Knoxville, TN
  • 17 days ago

    Highlights

    Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client's history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements. Three years progressively responsible experience providing direct case management social services including accessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, or.

    Numbers & Facts

    LocationKnoxville, TN

    Description

    Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client's history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

    Knowledge, Skills and Abilities:

    • Knowledge of the principles and practices of social service case management.
    • Knowledge of social service resources and agencies in the community.
    • Knowledge of effective communication and motivation practices.
    • Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurementAbility to develop program plans and goals based on client's needs.
    • Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.
    • Ability to evaluate the client's progress toward program goals.
    • Ability to interview clients and to obtain pertinent information.
    • Ability to prepare and maintain accurate and complete case notes and client records.
    • Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.

    Employee Benefits:

    • Paid Time Off
    • Medical,Vision & Dental Insurance
    • 403b Retirement Plan & Much More!

    Education and Experience:

    Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,

    and

    Three years progressively responsible experience providing direct case management social services including accessing clients' needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,

    or

    any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

    Certifications:

    Valid State Drivers License

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