Schedule: The schedule provided may vary. Requires flexible hours.
Monday 8:30-4:30
Tuesday 8:30-12. 1:00-4:30
Wednesday-1:00-9:00pm
Thursday-1:00-9:00pm
Friday-8:30-12:00pm
This position is responsible for:
Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client's history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; maintains awareness of contract requirements to ensures constant compliance with the requirements and goals of the program.
Key Responsibilities:
- Interviews applicants to determine eligibility for Salvation Army program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
- Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
- Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
- Plans, announces, and leads meetings with shelter residents as needed to correct procedural problems.
- Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients' psychosocial well-being.
Physical Requirements and Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to communicate clearly and effectively both orally and in writing.
- Ability to think clearly and quickly in order to maintain control of client caseload.
- Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
- Work requires driving a vehicle and transporting clients where there may be discomforts associated with heavy traffic or changes in weather.
Benefits:
- Health Insurance
- Voluntary life Insurance
- Supplemental Policies
- PTO
- Holiday Pay
- Retirement Plan